Adobe Xi Updates
Ronna Bordelon
Today the app showed illustrator, InDesign, and photoshop had updates, but again the Creative Cloud had an updates, after which the three apps showed as up-to-date. This happens at least twice a month.
It just happened again. I go to Adobe Cloud and there are 3 apps waiting for me to update. Both Photoshop and Illustrator are already at those versions on my Mac. XD is the only actual new one. After about 2 minutes only XD remains waiting to be updated; the other two dissappeared.
All the time.
i noticed two quick updates to ps and checking further i see it's not unusual for ps releases to occur once per month, and because of the way updates roll-out to various users, it's entirely possible to receive two updates within a few days of each other.
but overall, there are NOT updates once per week for any one program. that's not the same as saying you don't see notifications once per week, especially if you're stating you see a notification about one program or another about once per week.
"You are not required to update." How is this helpful? We don't know what the updates are for, they could be crucial. Who knows? All I know is that every day when I load my computer Adobe consumes my TIME which I'll never get back. I can NEVER just open up Creative Cloud and begin working. NEVER. And it's getting to be quite frustrating. Either the main apps themselves have updates or Creative Cloud wants to make sure I'm all paid up with the "repair" requirement. Either way, I repeat, I can NEVER, just load up Creative Cloud, load my app and get to work. I've been seriously injured and only have so many "good hours" per day. The fact that I'm PAYING for this over and over is ridiculous. I wonder how much TIME and MONEY all of us Adobe users combined have LOST due to these monotonous updates. What is the reason for these CONSTANT, TIME CONSUMING updates that tie designers' hands behind their backs?
Adobe uses up too much of my time. My Creative Cloud app on my work computer seems to need updates weekly. If I don't install the update, I start having problems with app performance. If I do install the update, I lose about a half hour of productivity because I have to quit the apps I'm using and, after the update, relaunch them. (InDesign takes a minimum of 10-15 minutes to quit.) Today I tried not closing my apps and ran the update anway. Result: the whole computer slowed to a crawl until I did the close/relaunch dance. You're too big, Adobe. You're no longer user friendly, just Adobe friendly.
when there's an update, there's no need to stop everything and update. wait until your lunch, dinner, bed break and then close the programs you want to update, start the update and go eat your lunch or dinner or go to sleep.
Except that we have to stop everything we're doing because these constant updates time out our computers and what we're working on. Please just patch it once and get out of the way and let us work. These three to five updates in a week are too much.
With Enterprise licences, the admin has control on the updates, except if they decide to give that power to the users, what I did for our Teams licence. We are 5 licences, so that is very small, and it's easier for the admins. For a bigger team, I would have opted for centralized updates, as that sets everyone to the same level at the same time. That can be done unattended, so there is no usertime lost.
You're talking about individual app updates. Creative Cloud won't even let you get to that point until it does it's thing and I don't pay by the month, there's no reason that I can think of for the need to "repair" creative cloud that often. It's ridiculously time consuming and we can never get TIME lost, back.
The Creative Cloud app does not update that often. I see it updating, but it does not disturb my workflow. Individual applications can be updated as needed. And if a specific software is not used, do not install it, it won't update.
IF we dont update then Error occur, program close by itself, program not opening.
So we are stuck to get the update.
Theres windows update, nvidia update, adobe update
we past half of our work to update lolll
I swear, as a student i have enough active programs already, i don't need more porgrams to frigging restart my computer everyday just because your stable platform of adobe sucks. The worst part about adobe's updates, are the following:
I noticed the same issues...I could not find how to contact Adobe to ask why so many updates are required. I know that in addition to the frequent updates I experience that any infrequent Firefox update will also require an Adobe update. I also have a ton of licensed software that allow me to manipulate adobe products that rarely require any updates of any kind. Lately it has reached a peak and I wish they would tell me why I need to update. I feel like the minor program I sometimes use has taken the place of the OS and Browser in hijacking the time it needs with manipulating the space put aside for it on my hard drive. Do the adobe folks celebrate every update they put out with a kegger as incentive to put out even more or is the software so flawed the users need to update it weekly in order for it to function? Really getting sick of this...to put this into perspective. I am the kind of guy who can drive down the road from Florida to California with a car full of kids blowing kazoos when they arent complaining about the kid next to them saying or doing something to them every 3 minutes and it doesnt annoy me, I can spend 6 hours in the DMV and be sent home to get more documents 2 times in a row and it does not annoy me, I can sit through titanic with a row full of middle school girls crying in the row in front of me - no problem, I am the kind of guy who has never written a complaint about any piece of software in his entire life because he has never gotten to the point of wasting his time pounding out a description of the issue...Adobe's constant updates are starting to annoy me- and I am that guy! So I am pretty sure it is annoying others.
Same issue but 12 years on from first flag and 2 from yours. It seems totally and utterely ridiculous that almost daily it seems, either Camera Raw, Photoshop or Creative needs an update! Thank God I don't use the whole suite!
I too am having problems with updates, once or twice each week. Definitely more than the three listed by the previous poster. As well I am caught in the spin cycle of web sites telling me to call 1-800 numbers, and then you phone only to be told to visit the web site. Neither the phone menu or the web site have any clear path to a resolution. Customer service with most companies is a misnomer, there is no such thing as service.
Anyway, does anyone have any idea how to stop this? One page on the Adobe site said I can go to "preferences" and stop updates, but I can't even figure out where to find Preferences. I'm not even savy enough to know if I can get by without Adobe, or what to replace it with.
Since there are so many complaints about Adobe patching their bugs accross the internet, and so little improvement over the years. I suggest it is not the developers at Adobe. I suggest it is a core leadership problem that needs to start at the CEO and their board. They need a major shift to being customer focused and focused on the customer experience.
Those 4 are probably the 4 scheduled ones, the ones that are frustrating millions of users are the non scheduled CONSTANT (first thing each morning, needing a reboot!) updates. The security updates, geez! is it that hard to create a product that doesn't need about 48 security updates a year?
I don't know what everyone else experiences but I swear I get an adobe update request every time I use my computer - be it flash or reader or something else. It doesn't always require a reboot - but I've never seen software that is so... for lack of a better term: needy.
"Now just before you get on with the mundane thing is life like work, talking to friends and such, well you know that PDF reader you never use, it wants to update it will takie 15 minutes out your working day and reboot your computer...and will terrorise you with updates for the rest of your life."
Someone just compared Adobe updates to OS and Windows updates in terms of frequency. I notice the benefit of the Windows updates and very rarely do they impact the performance of my system. Windows is the engine of my car, my browser is the radio in that car, and Adobe is a station on the radio of that car. I expect to tune up my engine throughout its life and if I drive it for a long time I would expect to have my radio need to be replaced ... but I am thankful that every freaking station on my radio is not as buggy or demanding about updates as Adobe seems to be. The last update of Adobe removed the ability for me to print directly from Reader, now the only way for me to print a pdf is to view the object in my browser and print it using the browser. If I try to print from Reader it lets me know that it 'failed to print'. So far I have seen Adobe go from slow to sluggish and functionality appears to be removed with every other update and now I have to use microsoft word to edit my pdf's in ways that I used to be allowed to.
CoryIT, I am sorry, but the updates for Creative Suite 5 are only available through the updater. What other Adobe applications are installed on the computer? If you have installed a Creative Cloud version of our apps or even the current release of Adobe Reader, then you will need to remove all currently installed Adobe software and then reinstall CS5. Failure to do so will result in a modern version of the Adobe updater components to be installed. This can lead to problems with the update process for older applications like Creative Suite 5.
I had made several updates to a Custom Form on 7/22, using the new builder. Applied/Saved. On 7/23, I'm demoing those changes to a business partner of mine. An hour later, I'm demoing those changes again to a few other people. I was going back and forth in between browsers and the form. I close the form and open it up again and all of a sudden the old Custom Form builder is there. And, the changes I had done the day before were gone.
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