Problem: Runtime error
Solution:
First of all make sure you are using the latest version of Handy Backup available for your key which corresponds to the OS architecture (32-bit/64-bit). The latest versions can be downloaded by clicking the following links or copying them to your browser:
http://www.handybackup.net/downloads/old/handybackup-697.msi - version 6
http://i.handybackup.net/downloads/handybackup_setup.msi 32bit - version 7
http://i.handybackup.net/downloads/handybackup_setup_x64.msi 64bit - version 7
If after the installing of the new version the problem persists, try installing Microsoft Visual C++ 2010 packages. You may download them clicking the following links
http://www.microsoft.com/en-us/download/details.aspx?id=14632 – 64-bit
http://www.microsoft.com/en-us/download/details.aspx?id=5555 – 32-bit