Handy Backup error - Starting backup transaction failed

[pigpe...@gmail.com]

I can't seem to get any help from the Novosoft/Handy Backup people despite several emails and providing them with the requested logs.

 

Maybe someone else can help, I hope.

 

Here are the details:

 

Handy Backup 7.4.0 built on June 17, 2013

 

64 Bit version

 

Installed on:

 

NEW but completely updated 64 bit Windows 7 computer with i5 processor

 

Error displayed - Start backup transaction failed.

 

Version is registerred.

 

I have uninstalled and downloaded again, reinstalled - still have error.

 

Computer is on a domain - I have tried running software as administrator - still have error.

 

I will be happy to provide any additional information that would be helpful.

 

Thanks in advance !

 

[Andrey Zubrilin]

You have to to re-install Handy Backup, first of all uninstall previous version and delete :

    Windows 7
C:\Users\[username]\AppData\Roaming\Novosoft\

четверг, 4 июля 2013 г., 3:24:27 UTC+7 пользователь pigpe...@gmail.com написал: