MSSQL and MS Exchange Backup failure

[Alexey Galaktionov]

Problem: MSSQL and MS Exchange Backup failure

Solution:

The problem might be connected with the lack of required rights of the user. First check whether MSSQL user has the rights to read those tables which are needed to be backed up.

If the problem persists you need to check whether writers for MSSQL and MS Exchange work right. For that purpose you need to execute the following command “vssadmin list writers” (Start -> Run -> cmd -> enter the command). After executing this command you will get the list of writers. Find MSSQL and MS Exchange in the list. If their state is “Failed” then you should try manually running these to services:"Microsoft Exchange Information Store" and "SQL Server VSS Writer".

You can also try restarting your PC.

If your problem still persists you should check the list of VSS providers. For that purpose you need to execute the following command “vssadmin list writers” (Start -> Run -> cmd -> enter the command). After executing this command you will get the list of providers. There should be only one provider MS Software Shadow Copy provider. If there are other providers they may conflict with the MS Software Shadow Copy provider which will have an effect on the work of writers. In this case you should consider removing another provider, but only in the case when it’s not needed.