Motorola Razr V3 Drivers

[Umbelina Baublitz]

Beforethe ICS update all I had to do was connect my USB cable from the Razr to the PC and I could browse the folders on the phone. After the update my PC does not even recognize the phone as a device. Is there a setting that I need to turn on in ICS? Any assistance would be appreciated. Thanks

If it were me, I would uninstall the drivers in the control panel, reconnect my Razr and let it install new drivers. Sometimes installing new drivers without removing the old drivers causes its own set of issues.

Ok, I reinstalled the drivers, restarted my computer and plugged the RAZR back in. It wanted to download drivers (so obvi the motorola drivers from the site do jack shit) but immediately said unidentified USB and back to square one. BOLLUCKS!

You might need to do a Minor Cleaning on your Computer have a Local Computer Tech check it out and it might hurt to ask them to help you walk through the Loading of the Drivers. Also if these Drivers Take allot of space to work properly you might have bump up on some space to Get them loaded..

I appreciate your response, but that is not the case. It doesn't matter which computer I plug it in to, the result is the same, Mac or PC. I've tried three. My laptop's memory is 85% free. There is absolutely no reason why I should have to spend money on a computer technician because the ICS update screwed up the connection with my laptop. I'm going to have to take my RAZR into the Verizon store and demand some accountability. This is so unacceptable, I can't even begin to describe my frustration and disappointment with Motorola and Verizon.

@ arianaboomboom - In advance I apologize if I repeat questions or suggest things you may have already done. That said. Unplug the USB cable. Uninstall any Moto software and reboot. Now let's take a look at Device Manager to make sure there isn't a 'bad' device listed. We need to get to Device Manager, shortcut key is Windows key + Pause/Break if that doesnt work click your start button(orb)and then Right Click on Computer, then in the popup context menu Left Click on Properties.

In the list of devices are there any with a yellow exclamtion point? Is there a category for 'Other Devices' if so, what is the device name? Expand Universal Serial Bus controllers is there anything listed there that looks like it might be Moto device?

XT912 is how the Maxx is listed.

If all of that is clear close all the windows/menus we just opened. Go back to Start-->Computer and browse to Local Disk C:\ then Program Files - anything Moto related in there? If so, delete it. Next go to Program Files(X86), anything Moto in there? If so, delete it. If there were any files/folders related to Moto then reboot at this point.

Thanks so much for helping me out! So here's where I'm at: There was nothing in the Device Manager with a yellow exclamation point or Moto related, so I moved on to the Local Disk. I deleted the Motorola folder in Program Files no problem, but I ran into some trouble deleting the Motorola files in Program Files (X86).

Local Disk C:\ --> Program Files (X86) -- I have two folders Moto related -- Motorola and Motorola Mobility

I've deleted everything it let me delete, but it keeps saying that I can't delete the following files because they're in use (but I don't know how/why -- my phone is not connected to the laptop and no application was open on my laptop, not even Chrome). I restarted my laptop twice too to see if that helped, but it didn't.

You did do an uninstall and with no phone connected, right? Go to your Start Button(Orb), click on it, then All Programs, then Startup, if Motohelper is in there, right click and delete it. I THINK that ForwardDaemon launches through/with motohelper so it probably won't be listed in Startup.

With the phone still disconnected - on your computer keyboard do a Ctrl+Shift+Esc and task manager will start up.

Go to the processes Tab, make sure that "Show processes from all users" is checked.

Find each of the processes listed above, click on each to highlight then click on End Process.

Now you should be able to go back and delete the folders and files.

Again though, I'm concerned though that they are still there - you DID do an uninstall, right?

OK, so I deleted those files, rebooted, and downloaded the driver again, rebooted, and then connected phone again. Btw, phone wasn't connected when I uninstalled the moto software. Same result, computer says "unrecognized usb drive" and then doesn't register anything after a second. Phone charges. I "followed" you, and I think you have to follow me back so I can send you a DM. thanks again!!

K. Mine loaded fairly Easy and i have Windows X.P. But with my Machine i'm kind of Limited on How much i can use. i was kind of pointing that direction when i suggested you might have it Checked out but since you tried Loading it on Three separate Machines and No Success then i would say there is something Fowling in your Device. As those Drivers are in the Razr that set's up in your Computer. This could be possibility too When you Hook up your Razr it Could pull the Drivers off of the Internet and install it That Way. b33

Hi all,

Just bought 2 of these phones (1 for me and 1 for my wife) but they didn't come with any software for connecting to the PC. Does anyone know if this is available? I assumed (wrongly) that there would be some bundled software to allow for this.

Or am I expected to pay more money to Motorola to obtain this software?

Cheers.

Yeh I've got the USB cable but I was just a bit miffed that to access the features of the phone they want more money when it used to come with the CD included. Been Googling but not too much luck, will check eBay I suppose.

I believe this is what you are after.. forum.osnn.net/showthread.php?t=84111.

It's was a bit hard to find, but you don't need mobile phonetools, just download "razr V3 usb driver.zip" which contains the drivers that allows you to connect and charge the phone on any computer.

but it's still nice and handy for sure.

Yeh it was a bit of a pain to get connected initially but now it is and works 98% of the time (as with all Windows based software!). Sure the novelty of having anything I want as a ringtone will wear off but being able to do it for free never will!

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