Voter currently logged in another session.

[GreenMotion]

Hello everyone;

What do I need to do to clear a "Voter currently logged in another session."  for a specific username? I looked at the voter and sessions tables, but I coulnd't find a link between the two. How do I clear such an error?

Thank you!

  Richard

[Waldemar Bautista]

On Fri, Oct 19, 2012 at 11:13 PM, GreenMotion <green...@gmail.com> wrote:
> What do I need to do to clear a "Voter currently logged in another session."
> for a specific username? I looked at the voter and sessions tables, but I
> coulnd't find a link between the two. How do I clear such an error?

You can logged in as admin and clear the voter's session in the home
page. Enter the username of the voter in the Regeneration Box and
checked "Reset login time?" Thanks!

--
Waldemar Amado Bautista

[GreenMotion]

Thanks. This does however also reset the password. Is there not a way to do this without resetting the users password?

[Waldemar Bautista]

On Fri, Oct 19, 2012 at 11:24 PM, GreenMotion <green...@gmail.com> wrote:
> Thanks. This does however also reset the password. Is there not a way to do
> this without resetting the users password?

As of now, you have to manually find the voter's session in the
sessions table and clear it. But this is a good idea. We'll
incorporate this feature in the next release. Thank you!

--
Waldemar Amado Bautista

[GreenMotion]

Thanks Waldemar; that is what I tried to do. Two questions:

1) how do I know what session ID goes with what user? (I didn't see a correlation between the sessions table and voters table)

2) also, fortunately I don't have many sessions in the sessions table yet, so I cleared out ALL the session, but still, when the user tried to login, he one again got that same error message and the same sessionID re-appeared in the session table.

Thanks

[Waldemar Bautista]

On Fri, Oct 19, 2012 at 11:38 PM, GreenMotion <green...@gmail.com> wrote:
> 1) how do I know what session ID goes with what user? (I didn't see a
> correlation between the sessions table and voters table)

The session is stored in serialized form. You can look for the
voter's id in user_data column. But I forgot one thing...

> 2) also, fortunately I don't have many sessions in the sessions table yet,
> so I cleared out ALL the session, but still, when the user tried to login,
> he one again got that same error message and the same sessionID re-appeared
> in the session table.

... which is you also have to set the voter's login column to null
(this can be found in voters table). Sorry about that.

--
Waldemar Amado Bautista

[GreenMotion]

Aaaah. Ok, cool. I think that did it! Thank you for your prompt response!

   R.