PayPal Refund?

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tomc...@gmail.com

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Aug 20, 2020, 7:08:26 PM8/20/20
to HAL 9000 Replica
I did not place a pre-order through the IndieGoGo campaign but ordered directly from the MRG website in April and paid using PayPal. 

Fortunately, the order is still within PayPal's 180-day "dispute" period. Today I filed a dispute with PayPal. I also emailed a request for a refund from MRG. Per PayPal, I "have 20 days from the date you opened the dispute to resolve it with your seller. If your seller isn't responding or you can't come to a resolution, you can escalate the dispute to a claim."  

If, as I expect I don't hear anything from MRG, and if after the 20 day period it is not resolved or there has been no communication, then the dispute will be elevated to a "claim." 

I'll let you know if there is any response.

Gregg

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Aug 22, 2020, 4:05:20 AM8/22/20
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I likewise paid through the MRG website.. way longer than 180 days ago.. sigh.

Virus-free. www.avg.com

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Gregg Reed
"No Plan, survives execution"

Kurt Keyes

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Aug 22, 2020, 9:50:20 AM8/22/20
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Did you pay with a credit card?  I too paid on their website and got refunded a year after purchase from Chase.  Awesome service.

Kurt

On Aug 22, 2020, at 01:05, Gregg <reed....@gmail.com> wrote:



Gregg

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Aug 26, 2020, 8:57:14 AM8/26/20
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Paypal MasterCard, September 2018

Virus-free. www.avg.com

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