HELP! My students are signed in to Haiku as teachers

[Juli Olson]

Hello, 

We are VERY new at this and many of my staff members are navigating this on their own. The teachers invited students to their classes, but the students are being directed to sign up as teachers from the link being sent. when the students are signed in as teachers they can't receive messages that the other students get. 

I'm going to start a new grade level Tuesday and I want to get it right the first time with them and find out how to fix the students that are already messed up. Any help would be enormously helpful! 

Thank you in advance to anyone who can help!

Juli

[Justin Goff]

Hi, Juli!

Don't worry - a lot of people have this problem at this time of year! The surest way to make sure students don't sign up for Teacher accounts is to add students directly to the Roster and then give them a direct link to your class (not to my.haikulearning.com or myhaikuclass.com). An Open Invitation will also work, but there's a little more risk that a student could accidentally end up in the wrong place.

Basically, as long as you create the student accounts yourself or as long as the students create their own accounts through your class Invitation, they won't be able to sign up for Teacher accounts. But if they go directly to my.haikulearning.com or myhaikuclass.com and create their accounts there, they can create Teacher accounts.

All in all, it's not a huge problem if students end up with free Teacher accounts, as long as they're listed in your class in the Students part of the Roster. With Teacher accounts, they can make classes of their own, but in your class they'll only have Student permissions if they're listed in the Students section of the Roster.

If you have further questions, or if you have some specific cases you'd like us to help you with, I'd recommend submitting a help request at support.haikulearning.com.

Have a great day!

Cheers,

Justin