8 Gbps Bell

[Edward]

Im using the wired black port on the router which is suppose to provide up to 10Gb speed.

The network card on my PC is one 5GB port and the other one 2.GB port.

Both of these cannot get more than 940MB in download speed.

So where is the issue? is the actual back port on the router not a real 10GB port?

Why am I not getting the full 1.5GB speed as advertised on bell?

Anybody having the same issue? I googled it and there are a handful of posts of people having indeed the same issue. Anyone here on the same boat?

Thanks.

To determine if Bell is providing you with the speed you are paying for, run a modem speed test using the modem setup which can be accessed by typing in your browser. The reason I prefer the modem speed test instead of the online ones is because there is a setting allowing you to block all connections while performing the speed test. I can get 1.55 Gbps or higher with blocked access vs 1.40 without. If the speed test results are around 1.5 Gbps than the network, external wiring and modem is performing as expected. At this point, there is not much Bell can do for you and they are delivering the speed you are paying for.

Internal wiring is an easy one to look at. You want to make sure you have ethernet cable that can support the 1.5 Gbps. Cat 6a is your safest bet that can deliver 10 Gbps over 300 feet of cable. Check your cable rating by reading the small print on the side of your cable. If you have Cat 5 or Cat 5e, you will need to upgrade it because the max is 1 Gbps. After I changed from Cat 5e to Cat 6e I saw instant improvements and was able to get over 1 Gbps for the first time.

You tested multiple network cards that can handle 1.5 Gbps so its most likely not related to that hardware but your computer or laptop could have spec limitations or configurations that will not be able to consume 1.5 Gbps.

@ZaneP is correct, you are not guaranteed 1.5 Gbps and from Bells point of view, they are delivering the speed into the Home Hub 4000 and anything after that is not something they can really support because of so many factors that come into play.

Keep in mind that the benefits of 1.5 Gbps is not just for the fastest speed you can get on one device because in reality you will rarely if ever utilize that kind of speed for real world application. In my opinion, the main benefit is the bandwidth that multiple devices can share. In my case, I have a large family that utilizes A LOT of bandwidth with over 50 devices including laptops, streaming devices, cell phones, smart home switches and so on. With that kind of traffic, I will never expect to get 1.5 Gbps even with optimal setup.

The other main reason is the incomparable upload speed. At nearly 950 Mbps upload speed, all my HD security cameras have no lag sending live HD video to the DVR device and watching it live on my phone or tablets where lower uploads packages had problems delivering a smooth video.

You will drive yourself crazy trying to get maximum speed at all times, I know i did when first getting 1.5 Gbps. Now I look at my network setup as a whole and determine if my service is meeting the needs of my household. So far, so good.

"Quick question on any advantages of connecting my wired ethernet into the 10Gb port vs. the typical LAN (yellow) port? i just got Fiber (1Gbs) with HH4000. Would that even work well??? sorry for the newbie question! Just switch from Google Nest Wifi to HH4000. so far so good!"

"Bell generally over provisions - so your 1Gb connection is probably like 1.2Gb. So if you have a device that you can connect to the 10Gb port (i.e. a desktop with a ethernet port that supports faster than 1000BaseT then you will get a bit better speeds (940mbps vs 1200mbps)."

So no, that does not help. Looking for a reply from a Bell moderator or a technical person that does know what's happening in this situation and how to fix it or other testimonials where they are not receiving what they are paying for. @BellDRock

What you're not willing to accept is the fact that 1.5Gb service is not guaranteed to be delivered end-to-end to ethernet-connected devices on your LAN from that port. That d/l rate will be delivered to your HH4000 only. What happens past that point is your problem.

I just installed Gigabit Fibe 1.5 plan/Bell Canada and got Giga Bell 4000 (modem). The speedtest on the modem (hub 4000) seems okay (1.6Gb down and 1 Gb up) but on the single computer I get 300Mbs(download) and 912 Mbps (upload).

I am using a 10Gb port on the modem and a single computer connected with the network cable (CAT6) from the modem box.

Why I am not getting 1.5Gb? or even I will be happy with 1.2 Gb! The upload is okay but the download is absolutly not.

I did see few posts about the same issue but no solution.

Any suggestion? Again a very simple setup on computer connected with CAT6 to the 10 Gb post on the modem.

If I am not getting what I am paying for then no point in staying with Bell.

I am looking forward to your suggestions...

Thanks

Please tell us more about the single computer that's connected to the 10Gb port. Is it a notebook or desktop? Does it have a properly configured network card (NIC) that's capable of 1Gb and higher download rates? If not, then that's likely the source of the problem.

Personal I think the number shown by Bell is not real!! I don't have any other explanation. I did run measurements at different moment during the day!! With consistent results so I am not getting 1.5Gbps for sure!

None of my neighbors (that I know) got the 3-gig service but some got the 1.5 and they are getting between 970 and 1600 down so I don't know for sure that I'd see see the full 3000 but I might as well aim higher than lower.

I doubt that the path through internet to the servers of the typical services that you use (Netflix, Facebook, GitHub, aws, azure, whatever) really offer those kinds of speeds on sustained bandwidth basis. Likely you won't find counterparties (except the speed tests), and your benefits may be smaller than you think. Your last mile will be a highway compared to the narrow country roads leading to the counterparties

Like slh said, you likely need a x86 appliance for wired routing. Then a typical solution is x86 for routing and a separate AP for wireless. But assuming that you want the 3 Gbit upto the AP offering WiFi, in that x86+AP scenario you would need a higher than gigabit LAN, so the x86 and AP should both also support 2.5/5/10 Gbit for LAN.

Another real life experince here. My contract is for 1800/1000 mbps but only the ISP's crappy box can deliver that. So I've configured it as a bridge and got 4-500mbps max with openwrt + sqm and that's more than enough for my household. So 3gbps is only nice for speedtests in my opinion as well

For this i'd see lenovo m720q/m920q with dual 10gb network adapter, fujitsu futro s920 with gx-424 might be too slow. For network card if bell hardware have copper 10gb then intel have x540 or x550 (multigabit) cards, if sfp then mellanox have cheap cards with nice offloading. But all depends of how intense You gonna use it.

Looking over the costs to upgrade my entire infrastructure in the light of day makes me reconsider the value proposition of 3Gb/3Gb... but my eyes sure did get big there, for a second. Frankly even 1.5Gb/300Kb is theoretically ten times what I have now and should be fine for the foreseeable future.

3a8082e126