Touch Screen Driver Missing

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Edward

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Aug 3, 2024, 4:37:03 PM8/3/24

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You can update your drivers automatically with either the 7 days free trial or the Pro version of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:

Another trick we can try to fix your HID Compliant Touch Screen missing problem is to run Hardware and Devices Troubleshooter, a built-in Windows tool designated to fix possible errors that might have been the culprit for the issue.

In situations where the SFC tool falls short, a more powerful and specialized Windows repair tool is recommended. Fortect is an automated Windows repair tool that excels in identifying problematic files and replacing malfunctioning ones. By scanning your PC comprehensively, Fortect can provide a more comprehensive and effective solution for repairing your Windows system.

Hi all. I have recently lost my Touch Screen Driver on my laptop. It quit working one day and trouble shooting led me to realize the driver is gone (it isn't even under hidden devices). All other functionality remains normal. The laptop is several years old, here are the specs:

Mine is also missing. I tried installing and updating all of the dell hardware updates, and reinstalling the missing software that Microsoft had linked me too. Still i cannot find the driver and my touch screen is not working.

I did a chat with Dell and they were able to resolve the issue. In my device manager, I had two "I2C HID Device". one of them showed an error (! in a triangle). I uninstalled that driver and restarted the laptop and the touchscreen worked again.

The touchscreen on my Pavilion x 360 is AWOL. It doesn't even show up in the component listing for an F2 scan. I've done all the steps in David's note above with no success. Somewhere, there has to be a place that can tell me how to remind my device that it does have a touchscreen.

The touchscreen test can be reached by following the below steps:

NOTE: If the touchscreen test option is still absent then please download and install the HP UEFI Hardware Diagnostics menu via this link.The laptop needs to be restarted once the installation is complete. Then you may once again try to run the hardware tests.

My issue is,the first time I boot up the device, the screen works but not the touch portion. If I hard reboot it, the second boot works, always. And if I want to reboot again, I have to do it twice again.

I assume you do have a module called stmpe-spi or similar (check in /lib/modules). In the "not working" state, can you modprobe stmpe-spi after it finished booting, and does it recognize the chip then (check dmesg)?

Many Windows 10 users complain about the HID compliant touch screen missing from Device Manager. Are you also bothered by the issue? This post of MiniTool summarizes several effective troubleshooting methods for you.

The Hardware and Devices troubleshooter is a Windows built-in tool that can help troubleshoot the issues related to the hardware and devices. If the HID-compliant touch screen driver is missing, you can try running this troubleshooter.

As you know, the Registry Editor holds many key values in Windows OS. If the values are configured improperly, then it may cause some problems like the HID compliant touch screen missing. To fix the issue, you should check if the key value of the touch screen is correct.

If the HID compliant touch screen missing problem just appears after you install some Windows updates, then you can perform a system restore to revert your system to an earlier date when your touch screen works fine. To restores your Windows system, the system restores point is commonly used. You can read this post to learn more detailed steps.

So I have a Microsoft Surface Laptop 2, i5. I upgraded to Windows 11 about a month ago all was fine until I decided to install my graphics card update (Intel(R) UHD Graphics 620) through Intel Update & Install. Since then, I began to get a BSOD after I had put my computer to sleep a couple of times. The keyboard lit up and nothing would appear on the screen and after waiting over a couple minutes, the BSOD would appear as stop code INTERNAL_POWER_ERROR.

After googling the problem, I figured it is a driver error. I downloaded Outbyte Driver Updater and carried out a scan. It found numerous drivers that were not updated. So after updating them (and setting a restore point), I thought hey presto, all was fixed. But NO! What I realised was that my touch screen stopped working! I decided to carry out all the usual checks, restart computer, uninstall drivers, safe mode etc etc, but nothing worked. I did notice that once I restart my computer, my touch screen works, but not the gestures, such as Zoom in/out pinches AND after putting the head down of the laptop so it goes to sleep, and then turning it back on, the touch screen fully STOPS working.

I checked device manager and HID compliant touch screen driver was missing. Though there are two other touch drivers - Intel(R) Precise Touch Device and Koga Extended Touch Device. I found the HID compliant touch screen driver to be updated by Outbyte Updater so I tried to system restore to restore it back to before the driver was updated. Neither the Outbyte Updater or Windows could do a proper system restore, I do not know for whatever reason, whenever the computer restarts an error message said the system restore could not be completed. What is worse the BSOD still appeared after putting the laptop to sleep a few times.

After covering all the avenues I had googled, I came to the conclusion that I need to reset my laptop to factory settings. I did this, once with Windows 11, then again with to Windows 10 and then back to Windows 11, and each time the HID Compliant Touch Screen Driver was missing in Device Manager (I even tried show hidden drivers). I thought the drivers reset too following a full proper clean reset of Windows but i guess not! Now I also lost the restore points of Outbyte Driver before the HID touch was updated (Outbyte are going to get the worst review after this!!)

So currently I am with no touch screen unless I restart my laptop and until I close the lid and put it to sleep. And if I do that a few times, my keyboard lights up but screen remains black and I eventually get the BSOD INTERNAL_POWER_ERROR come up and restarts my computer. I have screenshotted a picture of my device manager showing hidden drivers for someone to help.

I have also done Scan for Hardware changes on device manager - nothing. I have done the Windows troubleshooting as advised online and different forums - nothing resolved or picked up there. I have done Windows Update - nothing. I have reverted Windows Update - nothing.

I have also tried to download touch screen drivers from the Microsoft Catalogue and even The Surface Laptop 2 Drivers and Firmware on the Microsoft website but to absolutely nothing solving my issue. Is there any way to download the HID Compliant Touch Screen Driver separately? I keep seeing the same answers online as above - I need something different. I need a solution. Please can someone help!! Can I just put it out there, yes I absolutely sure my touch screen was working absolutely fine before because I would use it every single time! I wish I had never updated my drivers!!! I need new methods or solutions please!!

I'd advise you to reset your computer, keep Windows 11 and download only what's missing in Device Manager or go to the motherboard manufacturer website and download it's appropriate ones. NEVER use those drivers download tools (e.g. Driver Easy, Driver Booster) because they often cause more harm than good.
As for the Windows 11... Do your manufacturer offer drivers in Windows 11? Might be a safe choice to stay in Windows 10 until it does or the O.S. becomes more stable. My experience is that there is little to none compatibility issues, but it's hard to fully understand the scope one driver or another might interfere on your system.

I recently installed the kernel-netbook kernel from the AUR on my WeTab, which really is faster than the default kernel of arch, but then the touchscreen doesn't work anymore, following line is missing in the output of lsusb:

Now i figured out that i have to check the eGalax-touchscreen support during installation, which makes the kernel recognize the touchscreen, the X-server still doesn't. Following line is showing up with the default kernel in Xorg.0.log, which is missing with kernel-netbook:

Also, the only X input driver packages i have installed are xf86-input-evdev and xf86-input-mouse, but i don't think i should add more, since with the default kernel, everything is working just with those.

Yes i have the package installed and launched the daemon through rc.d (the first few times it didn't work... does that mean anything?), i also recompiled the package in case it's not cross-kernel compatible or sth like that.

I have hp pavilion-360 laptop model 11-n010dx. the problem is touch screen stopped working and there is no any option available on control panel to enable and disable. I have checked on device manager to update driver if outdated or have any other issue but i cant find it. i have tried to download the driver from HP official website and still there is no driver for touch screen.

This is either a problem with the driver, or possibly with the screen hardware. I found a post on the HP forums addressing both: -Video-Display-and-Touch/HID-Compliant-Touch-Screen-Driver-Missing/td-p/6448367

Check whether or not there are system updates on your computer, go to Update and security > Windows Update > Check for updates. In my case, the newly added features has helped my find my touch screen interface driver.

If you experience the touchscreen responding inaccurately, not sensitive, or not responding at all, please refer to the following troubleshooting in order. If your touchscreen doesn't have right-click function, please refer to How to set the right-click function for touchscreen.