Why is this topic so important to discuss?Change often makes us feel threatened. And when humans feel threatened, we narrow our field of vision and focus on the things we feel we have the most control over--usually our areas of expertise. This is a byproduct of a simpler time, when our threats were predators and starvation. When our organizations experience change, the natural human response is the opposite of what's needed of us, and we aren’t talking about this enough.
What does this actually look like in the workplace?
HR doubles down on analytics, policies, programs, all the things they can control. While these things are all quite important, focusing on them too much comes at the cost of maintaining perspective on how other people experience the org and the ability to build trust+relationships with them. Thereby making it harder for HR to influence the workplace to be more human and put people in a better position to do good work. Non-HR people put their heads down and focus on product design, finance, accounting, etc instead of keeping their eyes open for how change is impacting everyone and what they're in a position to do about it. Meanwhile, people begin to be negatively impacted by change, and the kind of behaviors needed to improve their experience are out of reach.
Leading through change is about resisting the all-too-human impulse to retreat into ourselves and our disciplines so we can keep our eyes peeled for the moments that matter and act accordingly. So come to Purpose & People Panel #4: Leading Through Change on 6/11 where we're discussing all this and more!
Get your tickets today and help shepherd your organizations through change!