Driver Questions

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The Department offers all in-office driver license (DL) and identification (ID) card services by appointment only. Please review the following information before scheduling your appointment below.

The Department encourages all eligible customers to conduct their driver license services online. For more information, please visit our webpage on Driver License Services, Extensions, Waivers, and Covid-19 Information.

Privacy laws prevent us from providing you with a driving record other than your own without that person's permission. If you are requesting a record as an employer or because of a pending court case, you may be permitted to receive the record based upon the criteria of the Driver Record Search Requestor Release form DR 2489 . This form may be printed from our website and submitted with the appropriate fee.

Additional forms which may be helpful include:

Identify your eligibility date (communicated at the hearing or via mail) and specific reinstatement requirements. If you are unable to locate this information, call Customer Service at 303-205-5613. The following suspensions and revocations can be reinstated at certain Full Service Driver License offices (requirements are listed below suspensions):

For mail in applications, complete the Application for Reinstatement (Form DR 2870). Mail the completed application, check or money order for $95 and specific requirements (for example: evidence of insurance, SR22, etc.) to the address noted on the application. You must clearly write your name and date of birth on the coupon when paying by money order. Whenever possible, mail this information approximately thirty-sixty days before your eligibility date. This allows us to complete your request in a timely manner. Allow up to twenty business days (after mailing) for us to complete your application before contacting our office. Once we verify that all the necessary information has been received and we have completed processing the application, we will mail a Letter of Clearance to the address you listed on the application.

Non-Resident Violator Compact (NRVC) which means the state of Colorado and most of the states in the United States belong to a compact. If you receive a ticket in a state that is not your state of residency and you fail to pay the fine, the state where you received the ticket will notify your home state. Your home state will suspend your driver license until the ticket has been paid.

Alternatively, you may take a completed Application for Reinstatement (Form DR 2870), NRVC Compliance Statement and reinstatement fee to 1881 Pierce St, Lakewood CO; or mail that information to the address at the top of the form.

An Outstanding Judgment Warrant (OJW) is issued when a fee or other requirements are outstanding with the court. OJWs incurred after 12/31/2021 must be paid to the court. DMV does not have access to those records. For OJW's incurred prior to 2022, the OJW is put on your driving record, and may have resulted in the cancellation of driving privileges. Reinstatement can be accomplished by paying the reinstatement fee. This can be paid online at MyDMV. Click on the Driver/ID Services tab and use the link for "Pay a Reinstatement Fee."

All evidence packets submitted to the Department by law enforcement agencies in support of per se/express consent cases are scanned and stored electronically. Once a hearing request is granted, a courtesy copy of the documents is mailed to the party that requested the hearing. There is no charge for this copy. At the hearing, the Hearing Officer reviews the scanned electronic duplicate of these same documents. The paper originals are no longer provided to the Hearings Division.

Two separate processes are involved. When a hearing is requested, Driver Control sends a copy of the documents received (the evidence packet) to the party that submitted the request. In addition, Driver Control notifies the Hearings Division that a hearing has been granted and needs to be scheduled. The scheduling doesn't occur for several weeks. Once Hearings sets the date, a notice indicating the date, time and location (or telephone number) for the hearing will be mailed to the same address. However, this is a separate letter, and will most likely arrive a few weeks after the evidence packet.

There should be no difference. When they are received by the Department, the "original" documents are scanned. The copy (evidence packet) issued to the party that requests the Hearing is a print of the scanned documents. When the hearing is held, the Hearing Officer will be viewing the scanned documents electronically. As a result, no difference should exist between the documents received by the Department, the copy issued to the party requesting the hearing, or the electronic documents used by the Hearing Officer to conduct the hearing.

If you wish to compare the originals on file with the Department to the copies sent to you as a result of a hearing request, you can fax or mail the Original Document Review Form to Driver Control. The Department will contact you within five business days of receipt of the request to schedule the review. Once scheduled, a confirmation of the date and time will be sent by fax, e-mail, or regular mail. The scanned originals can be reviewed only at the DMV office located at 1881 Pierce Street in Lakewood.

The original documents reside with Driver Control, and are not provided to the Hearings Division. If you make your request during the hearing, the Hearing Officer will provide you with a copy of the Original Document Review Form. You can also request a copy via fax by calling 303-205-5792. You will need to contact Driver Control as indicated on the form. The hearing will continue as scheduled, but you will have the opportunity to notify the Hearing Officer if any discrepancies are noted in the comparison. The thirty-day time for appeal of the Hearing Officer's decision is not tolled, so you will want to request the review as quickly as possible.

By statute, Driver Control is the Custodian of Records for the Department of Revenue. As discussed above, the original documents filed by law enforcement agencies in support of per se/express consent cases will be scanned and thereafter stored electronically. The originals will be maintained by Driver Control for ninety days, in part to allow for comparison with copies by Respondents and/or their attorneys. To guarantee the integrity of the originals, a representative of Driver Control will be present when the reviews occur.

Download the DR 2664 Per Se / Express Consent Document Request form. Follow the instructions on the form. At this time no additional fee is being charged, however, it is possible that in the future the Department may be required to charge the statutorily permitted Driving Record fee.

Yes, although, because the documents contain privacy protected information, the Department will need to receive authorization in writing from either you or your attorney before this can occur. Such authorization must indicate the name and date of birth of the third party, and must be signed and dated by you or your attorney. Authorizations from attorneys must be on letterhead. An authorization can be faxed to 303-205-5960 or dropped off at 1881 Pierce Street in Lakewood. You must provide the written authorization to the Department no fewer than two business days before the review is to be completed.

There are circumstances where the court may not order you to take alcohol classes but the state will as a requirement for reinstatement. Colorado statutes require these classes for certain types of revocations. For more information on alcohol classes, download the DR 2840 Level I and Level II Courses Brochure.

An SR-22 is a rider to an insurance policy in which the insurance company guarantees that you will keep insurance in effect for a certain period of time. In order to get your license back after having certain suspensions or revocations or to keep from getting your license suspended you may have to file the SR-22. When you purchase liability insurance, the insurance agent can provide the SR-22 form. When the insurance policy with the SR-22 rider is purchased, the form is filed with the Colorado Division of Motor Vehicles. The form is not an insurance policy. The form is a guarantee by the insurance company that you will keep the insurance in effect for a certain period. If you don't keep the SR-22 current, the insurance company will notify the Motor Vehicle Division. Once the Motor Vehicle Division has been notified that the SR-22 is no longer in effect, but is still required, Motor Vehicle will suspend your license for that reason alone. If you decide to change insurance companies, you need to get a new SR-22 filed before the old one goes out of effect.

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