"Great spirits have always encountered violent opposition from mediocre minds." -Einstein RE: Illustrator stalling at start-up jacksondont (TechnicalUser)24 Aug 03 20:55This is also happening to me at startup. It says
"Loading Plugins... illustrator.exe"
Then it sits there forever. The process is using 99 percent of the system resources.
I have deleted the AIP and also tried getting rid of the preferences file. I have uninstalled and reinstalled. Someone even suggested putting a illustrator.exe shortcut in the plugins file and I even tried that. No luck. Any suggestions? It used to work, by the way. RE: Illustrator stalling at start-up askIllustrator (TechnicalUser)25 Aug 03 12:41delete, or move your aiprefs file. You may have to show hidden system files to find it. "Great spirits have always encountered violent opposition from mediocre minds." -Einstein RE: Illustrator stalling at start-up jacksondont (TechnicalUser)25 Aug 03 18:18I did delete the aiprefs and it still doesn't work. RE: Illustrator stalling at start-up jacksondont (TechnicalUser)25 Aug 03 23:10I've noticed several threads dealing with this very problem. None of them seem to come to a resolution. Is this problem unsolvable? Has Tek-Tips been bested?! RE: Illustrator stalling at start-up askIllustrator (TechnicalUser)26 Aug 03 13:02There's been no concrete answer. It's always assumed you've fully upgraded both your OS and the application in question with all patches/fixes. Some of the answers that have shed light are:
- Uninstall all adobe software then makeing sure photoshop is the first app installed.
- Launching photoshop first before illustrator
- Purging the systems font folder of all fonts not installed by applications
but the most effective one seems to be
- deleting the aiprefs file.
"Great spirits have always encountered violent opposition from mediocre minds." -Einstein RE: Illustrator stalling at start-up jacksondont (TechnicalUser)26 Aug 03 13:16Well I've tried the aiprefs deletion. The fonts deletion seems to be tied to the start up freeze when it stops on the "loading fonts" message but I guess I could try that.
I've tried the starting Photoshop first.
I am reluctant to uninstall all adobe software cause, dang that's a lot of software but maybe I'll have to try it. RE: Illustrator stalling at start-up blyc (TechnicalUser)29 Oct 03 12:57Hello, I'm also experiencing this type of problem. Everything worked fine, but one day this just started happening:
1. Hangs at start up on "loading startup settings" It literaly takes 4 minutes to open illustrator.
2. If I copy an object i.e. a rectangle, it takes at least 1 minute to copy it.
3. When pasting what I have copied it takes just as long
4. When opening a file it takes a long time too
I checked my Task manager and it says that the "Memory Usage" is up to 94,300K+ !!! I've defrag my drive, uninstalled and installed illustrator, repaired it, closed all the other programs, and still no results. Please help! Thank you so much in advance. RE: Illustrator stalling at start-up dkw007 (TechnicalUser)4 Nov 03 18:08I am also experiencing the problem with Illustrator 10 stalling on start up. I am using OS X and Extensis Suitcase and all of my other programs are loading fine except this one. Even after it finally starts up it hangs and drags and if I leave the program to do anything at all for any matter of time it closes unexpectantly. Does anyone have any suggestions? RE: Illustrator stalling at start-up ZOOINAHAT (TechnicalUser)14 Nov 03 12:42I'm also experiencing the same problem. Have deleted the AIprefs file. Honestly, I am running a cracked version of ten on a win2k pc to see how it works, whether it works. I have a legit copy of 10 on a g4 867 running osx and it has never had this problem. I have over 1000 fonts on that machine. The symptoms of Ill. 10 on the PC are exactly the same as those described in the previous posts. I have also re-installed the program, have watched the task manager at startup and nothing out of the ordinary pops up during launch of Illustr. ( 99% sys resources used up). I suspect a communication with the adobe mothership and a sleeper file created based on detected serial number in use by others. Paranoia? But if all the others in this thread are also running cracked versions, pre-registered/borrowed software in use by others, etc. , it could be a possibility, NO? Any thoughts anyone? Solutions would be great. RE: Illustrator stalling at start-up signal49 (TechnicalUser)14 Nov 03 14:09I'm having the same hang-up problem as dkw007 and zooinhat when I leave the program and come back to it again. I am using a registered version which is not installed on any other computer, so I don't think that's the issue. I just recently upgraded to CS version and I don't have this problem at all - only version 10.
Solutions would definately be appreciated. RE: Illustrator stalling at start-up tad1952 (TechnicalUser)18 Nov 03 16:47I don't know if this will help anyone, but it seems as if it's a font problem causing my Illustrator to sometimes simply guit while opening. Whenever it quits, I turn off Times in Suitcase and then it opens fine. I am woking in OS X and none of my other programs have the same problem. I have checked the font with FontDoctor & replaced from other sources - just can't seem to fix it for good. RE: Illustrator stalling at start-up dansleight (IS/IT--Management)20 Nov 03 17:05HAD the same problem. What a pain...
In C:\Program Files\Common Files\Adobe there is a Fonts folder. I had a TON of fonts in there (Thousands). I moved that folder out and Illustrator started right up. I guess I need to learn how to use a font manager. Any suggestions on a good one? RE: Illustrator stalling at start-up dkw007 (TechnicalUser)20 Nov 03 17:40I use Extensis Font Suitcase which I love. I have a few friends who use Font Reserve but I am sticking to what I have. I like the on the spot viewing of fonts and the fact that it automatically activates fonts when I pull something off an archive CD. Saves a lot of time.
The only hassle thus far is the Illustrator stalling on start-up. I only keep about 100 fonts active in my system but I am still experiencing this problem. I am beginning to suspect that this is a flaw in Illustrator X because nothing seems to help it. RE: Illustrator stalling at start-up DGTLguy (TechnicalUser)25 Nov 03 17:27I run extensis suitcase on a g4. i have around 700 fonts installed, 200 active at a time and run illustrator 10 with no probs. you should go to thier site and get any new updates. RE: Illustrator stalling at start-up tad1952 (TechnicalUser)27 Nov 03 18:27It was definitely a conflict with the version of Adobe Times I was using - even though FontDoctorX said it was fine. I spent a few minutes installing & uninstalling some of the versions of Times available on our various computers and finally came up with one that Illustrator is comfortable with. Now it opens just fine - no hanging or sudden quitting.
I am using Extensis Suitcase 10.2.2 on a G4 with OS X Jaguar with something like 1700 fonts and other than this problem (Times and Illustrator) and a similar problem with Safari and Adobe Helvetica, it is very solid. I prefer opening a large number of fonts in Suitcase to having them all in my system font folder. RE: Illustrator stalling at start-up newcnet (TechnicalUser)11 Dec 03 13:20Same problem as the first post......
Stops loading at "scanning for plug-ins... Illustrator.exe"
ARG.....
I have tried EVERYTHING that EVERY post has said to do...
still no luck....
It DOES load after about a half hour.... haha
RE: Illustrator stalling at start-up newcnet (TechnicalUser)11 Dec 03 13:54I fixed mine... after a YEAR of trying!!!!
It was getting stuck in the splash screen on : scanning for plug-ins... illustrator.exe
Here is how I fixed it... It was all about the color settings:
1. Remove the Illustrator 10 plug-ins folder.....
2. Start Illustrator (It should start now.. maybe with a plug-ins error message)
3. Go to Edit--> Color Settings
4. I dont know if this is what fixed it... but then I selected "Color Management Off"
5. Restarted Illustrator... it worked.
6. Restarted my computer
7. Opened Illustrator.... Looked in the Color Settings again....
8. Now it says Settings: Custom Monitor RGB-sRGB IEC61966-2.1 but "advanced mode" isn't checked
9. Color Management policies: RGB: off CMYK: off
That's how I did it... I really hope it is fixed for good... i have restarted once... and it worked.. so yeah. RE: Illustrator stalling at start-up raphbenn (TechnicalUser)4 Jan 04 23:13Ok I think i figured out the problem. The stalling seems to be from a corrupt font list. It seems that when you delete a font from the operating system it corrupts the adobe font list file. So at start up it is looking for the deleted font in the list. All I did was remove all of the font lists from
"C:\Program Files\Common Files\Adobe\Fonts"
and then started illustrator. When illustrator is started back up it then creates a new font list. From there the program should work fine.
I believe there is another list for the plugins as well. So of it is stalling at plugins on the splash screen i will bet the problem relies in a corrupt plugin list from a deleted plugin.
I hope this helps everyone!
-Raphael RE: Illustrator stalling at start-up bucksta (TechnicalUser)9 Jan 04 01:46Okay, i had exactly the problem described here. I am running a P3 866MHz with Illustrator 10, a pirated copy using the date trick and a crack app. As said before, when i opened Illustrator it would stall on "Loading Fonts" and nicely hog all my computer's resources.
So, what worked for me was to go to Program Files/Common Files/Adobe/Fonts folder and remove all my excess fonts i had (i had about 4,600 running!). tried it, it still didn't work. I had three font list versions running in the same folder. So i removed the two newer of the three versions. Tried running Illustrator again and BOOM! Like a well lubricated cam shaft.... anyway, hope this helps. RE: Illustrator stalling at start-up Arjay418 (Programmer)9 Jan 04 17:02>Illustrator 10, a pirated copy using the date trick and a crack app.
Very classy, bucksta.
-rj RE: Illustrator stalling at start-up tad1952 (TechnicalUser)12 Jan 04 17:00Thanks Raphbenn
OS X, G4, Jaguar - I went to Library/Application Support/Adobe/fonts & found several versions of AdobeFnt.lst in both the Fonts folder as well as the Reqrd/Cmaps folder - no wonder Illustrator was confused. I deleted them all, reopened Illustrator & it created a new list. I closed & reopened it a couple of times & now it opens quickly & seems quite stable. And there are no other lists at the moment so maybe this will fix it. RE: Illustrator stalling at start-up scarabman (TechnicalUser)15 Jan 04 00:57Ok, I recently reformatted my computer. It's got a newly installed windows XP (with all updates), and Illustrator 10 (with it's most recent patch) installed on it. Like a few of the earlier post, it hangs up for 2-4 minutes during startup when it says "Loading startup settings..."
I've tried replacing the fonts, fontlists and aiprefs...but it's still loading very slowly. I've uninstalled other software I thought might be conflicting, but can't get Illustrator to load quickly...... Any help would be much appreciated.
-Chris RE: Illustrator stalling at start-up jabruno (MIS)12 Feb 04 21:14Is there a way to limit the recently opened files list in Illustrator to just one file? RE: Illustrator stalling at start-up discube (TechnicalUser)26 Feb 04 16:52This relates to Illusrator's slow startup. I had loaded a bunch of additional fonts, but then removed them to another folder when the problem started. This didn't make a difference. What did work was when I went back in and removed: AdobeFnt05.lst (placed it in another folder for safekeeping). The next time I started Illustrator it worked fine.
Good luck to all!
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