Can't Create New/Blank File

[Kristen DeFazio]

I'm having the same problem from this thread: https://groups.google.com/forum/#!topic/gwdbeta/IfAWTi7ojmk
However the solution—clearing the cache in the application support folder—did not fix the problem. I'm on Mac OXS Yosemite 10.10.4.

GWD will open, but I cannot create a new/blank file. After I hit OK it just doesn't do anything. Creating a document from a template will work though.

Thank you.

[Kristen DeFazio]

Also, I am trying to work on a network user account on a Mac at my workplace. My coworker tried installing this on his user account on a different computer and it did not work either. However, when I asked to try logging into the local admin account, GWD seemed to work normally.

[San Khong]

Hi Kristen,

Please check out our latest build 1.5.0 to see if the problem still exists for you.  We have added a few fixes for network drive and just wondering if it might fix the case with network user account.  Please let us know.

Thanks,

San

GWD Team

[AV]

Hello!

I have exactly the same problem. I'm using 1.5 on ElCapitan 10.11.1 (15B42). I'm also using a network account, however on my coworker's pc it's working as intended. I updated from 1.4 version.

[odon...@gmail.com]

Please Google Help us!! Is urgent!!! We are not able to create new Files on Mac!

[San Khong]

Hi AV,

Did it work fine for you in the previous build 1.4 with the network account?  We will look into trying to reproducing this using the network account.  In the mean time, is it possible that you try the local user account to see if it works for you?

Thanks,

San

[aries...@gmail.com]

i am having the same problem. I am unable to create a new document on my google drive. And i don't know how to check out "the latest build."