GWD not loading, i even downloaded latest version still the same issue

[Nitesh Sharma]

Hi,

Google web designer is not loading, it shows the black screen and then the title screen with version no. etc and stays there. I just downloaded the latest version and still causing the issue.

Please help urgently!

Thanks

Nitesh

[San Khong]

Hi Nitesh,

Can you please delete the cache and try again?

Please quit Google Web Designer, delete the cache and relaunch it.

• Windows: HD:\Users\<username>\AppData\Local\Google\Google Web Designer\data\cache (note: you need to enable “Show hidden files, folders, and drives” in Folder options View tab)
• Linux: ~/.local/share/google-web-designer/data/cache
• Mac: /Users/<username>/Library/Application Support/Google/Web Designer/data/cache

Thanks,

San

Google Web Designer team