Google web designer won't start

1,288 views
Skip to first unread message

Svein-Tore Narvestad

unread,
May 3, 2016, 5:04:21 PM5/3/16
to Google Web Designer beta
Hi GWD forum!

I'm no longer able to open google web designer.  When I double click on the file webdesigner.exe  I got the message Google web designer is not wokring.

Might this have something to do with the new version? (V1.6.0?)

Svein-Tore

Svein-Tore Narvestad

unread,
May 3, 2016, 5:09:50 PM5/3/16
to Google Web Designer beta
OK
So I have uninstalled GWD, and when I try to install again I'm not able to do that (got the message  Google web designer is not working..............)


Svein-Tore

San Khong

unread,
May 3, 2016, 5:29:51 PM5/3/16
to Google Web Designer beta
Are you on a 32 bit OS or 64 bit?  What is your OS version?

Thanks,
San
Google Web Designer Team

Svein-Tore Narvestad

unread,
May 3, 2016, 5:35:45 PM5/3/16
to Google Web Designer beta
I'm using a windows surface pro 3, not sure if it is 32 or 64 bit...

Svein-Tore Narvestad

unread,
May 3, 2016, 5:37:49 PM5/3/16
to Google Web Designer beta
OS=windows 8.1

Svein-Tore Narvestad

unread,
May 3, 2016, 5:44:09 PM5/3/16
to Google Web Designer beta
Finally,  it is  64 bit

San Khong

unread,
May 3, 2016, 6:47:52 PM5/3/16
to Google Web Designer beta
Please attach the log files to this post:
HD:\Users\<username>\AppData\Local\Google\Google Web Designer\logs

Svein-Tore Narvestad

unread,
May 4, 2016, 12:29:40 AM5/4/16
to Google Web Designer beta

Hi San!

Unfortunately, there is no folder called AppData (thats because GWD haven't been installed?)

but when I go to c:\programfiles\google\Google Web Designer  I see this:


OK, I installed Google Web Designer today (04.05.2016), So, why is the date 15.03.16 for the file webdesigner.exe?  Thats strange to me!

Svein-Tore

Svein-Tore Narvestad

unread,
May 4, 2016, 2:24:04 AM5/4/16
to Google Web Designer beta
HI San

OK, so I have got the log file, browser.log, but it is empty............  No information (see atttached file)

Svein-Tore
browser.log

Svein-Tore Narvestad

unread,
May 4, 2016, 6:00:07 AM5/4/16
to Google Web Designer beta
Hi San!

OK, so I have installed GWD on a second PC, and IT WORKED:).  So, whats wrong with my PC?

Any suggestion?  win8.1, 64 bit.......
Reply all
Reply to author
Forward
0 new messages