How fix errors "studio is not defined" and "Enabler is not defined"?

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zlo...@gmail.com

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Oct 12, 2014, 4:07:03 AM10/12/14
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I try to start use Google Web Designer. I download latest GWD (Ubuntu 12.04, x64). I use that tutorial - http://www.youtube.com/watch?v=56u1v3LsI-k

I create empty document, add my "logo" image and click Preview. But there is blank page in browser, and in firebug two errors:

ReferenceError: studio is not defined
file:////tmp/google_web_designer_temp_files/1813301476_1413100419782352/gwd-preview/index.html
Line 117

ReferenceError: Enabler is not defined
file:////tmp/google_web_designer_temp_files/1813301476_1413100419782352/gwd-preview/gwddoubleclick_min.js
Line 3


What is it? How fix?

(sorry for my English)

Jaz

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Oct 13, 2014, 1:35:22 PM10/13/14
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Hi,

Thanks for using Google Web Designer and we definitely appreciate you writing in. Regarding the video, I would encourage you to explore our official channel of tutorials at www.youtube.com/googlewebdesigner.  We have one that I believe may solve your issue: http://youtu.be/uGAJMFZOVNQ

When you created the file, did you choose the environment DoubleClick? https://support.google.com/webdesigner/answer/4418598
If so, then when you published, did you choose Publish to Studio and upload this Publish file? https://support.google.com/webdesigner/answer/6000811

thx
jaz

Jasmine Rogers
Program Manager, GWD


zlo...@gmail.com

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Oct 13, 2014, 3:07:06 PM10/13/14
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Sorry, it was my fault. It didn't work in Firefox, because it blocked loading of Enabler.js from external source.

Thank you very much. Now everything is OK.

Jaz

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Oct 13, 2014, 5:03:08 PM10/13/14
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No problem, glad things are resolved.

Have an awesome day!

David Sanchez

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Nov 12, 2015, 5:55:15 PM11/12/15
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I'm getting the "Enabler not defined", when previewing on Firefox. I'm using the double-click environment but publishing locally. 

Google Web Designer beta

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Nov 13, 2015, 4:21:27 PM11/13/15
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Hi David,

If your browser is set to browsing privately, Preview might not work in a private window. Can you please double check? You can try preview in a regular browsing window or try turning off "Tracking Protection" for the private window (if you are using Firefox).

Thanks,
Emily (GWD Team)

sushant.a...@gmail.com

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May 24, 2016, 5:26:06 AM5/24/16
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Hi Jaz,

we are getting below message continuously , due to which browser is crashing. please help us in identifying the issue.

[studio.sdk] Enabler received un-whitelisted message.

Page Url : http://timesofindia.indiatimes.com/

sushant.a...@gmail.com

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May 24, 2016, 5:26:25 AM5/24/16
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Hi GWD Support,

Google Web Designer beta

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May 25, 2016, 11:03:20 AM5/25/16
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Hi sushant,

Are you hosting your own ads on your site?  If so, did you try creating the ads using "Non-google ad" environment instead of DoubleClick?

San Khong

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May 25, 2016, 1:54:53 PM5/25/16
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I've contacted the Studio team regarding this.  Will keep you updated.  

Thanks,
San
Google Web Designer Team
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