Unable unzip the zip file to specified destination

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herrak...@gmail.com

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Mar 28, 2018, 3:08:39 PM3/28/18
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Not sure what is the problem, but i cannot publish my site what works as forced fullscreen "application" on browser what i have been working on. The thing goes like this, i have first part of the fullscreen site, it has main page with 13 buttons with different names on it, next page is information page for specific button and name and there is thumbnails of pictures + video, third page is for fullscreen swipeable pictures (i need to make 3 different publish on this, since i need 3 different 13 buttons fullscreen sites).

The site itself works perfectly, but after i needed to save the first part on different name, so i could use it as template for another different 13 buttons and names (first site was named 1-13 and second one 14-27 etc..). It never publishes my site, says at the end that "Unable unzip the zip file to specified destination". I have even tried to just publish .zip file, but that gets corrupted (even tho the zip file matches the file size what the whole site is), it somehow tries still unzip the freshly created .zip file to some folder when i click on it, it cannot be opened separately and unzipped. Is this some sort of bug in the local publishing??

Any help would be appreciated, deadline for this stuff is after tomorrow, would be awesome to get it published...

herrak...@gmail.com

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Mar 29, 2018, 7:22:28 AM3/29/18
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Fantastic, i have now today spent 6 hours from my life/work day trying to publish my site, it seems i need to start everything from scratch because of this amazing feature/bug, the site won´t literally publish anywhere on my computer (have even tried moving files to another HDD and computer and publish there), says always "unable to unzip the zip file to specified destination" sometimes it says something about permissions if i make new folder and try publish there.

Great stuff, worked 2 weeks full blast on this project, lovely to do everything again, this time i make sure Google Web Designer is not involved in the process.

San Khong

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Mar 29, 2018, 12:32:18 PM3/29/18
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I'm sorry you are running into this issue. Do you happen to save your file to a network drive? If that is the case, please make sure the path to the file does not contain any space (folder name, file name, etc.).

Please help me get the log file so we can check for the errors. 
1. Open Google Web Designer, Edit > Preferences > Advanced, turn on Verbose logging.
2. Try to publish the file to run into the error.
3. Quit Google Web Designer.

Attach the browser.log to this post.

Thanks,
San
Google Web Designer team

herrak...@gmail.com

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Mar 31, 2018, 7:00:24 AM3/31/18
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Hi San,

No i don´t save the file to network drive. Here is the browser log (not on the work computer at the moment, but i tried on my home computer with same "Unable to unzip the zip file to the specified destination" error.
browser.log

San Khong

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Apr 2, 2018, 12:44:25 PM4/2/18
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Thank you for getting back to me and for the browser.log. Can you please open the file in Google Web Designer, select File > Save as zip...and upload the zip file to Google Drive and share the url with me? You can either put the url here in this post or send it to gwd-s...@google.com.

herrak...@gmail.com

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Apr 3, 2018, 3:24:33 AM4/3/18
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The problem is, that i can save the file as .zip, but somehow it cannot be opened?

San Khong

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Apr 3, 2018, 4:16:01 PM4/3/18
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Can you unzip any other zip files on your system? 

Thanks,

herrak...@gmail.com

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Apr 3, 2018, 4:51:18 PM4/3/18
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Yes, its not a computer problem, have tried the same project on 3 different systems. Solved the problem by emptying the whole template and saved it with different name to different folder, and did one template manually again... But the unzip error came again after one specific picture import (on the last person swipeable gallery). Might be some file name issue (the pics have long file names with space and numbers, but not sure since all files have been named like that and it works to certain point). Project however publishes flawlessy if i just dont do the last import, will try tomorrow rename differently the last person pictures (or does GWD have some sort of bug/limitation in file size??), the project is about 4,5gb if everything is put there, and if i leave the problematic part off, its about 3,8gb and it publishes fine (project is big because there is 13-14 different persons with pics and videos).

herrak...@gmail.com

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Apr 4, 2018, 7:38:48 AM4/4/18
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I can pretty much confirm that the issue was indeed some sort of file size bug / limitation, after the whole project starts to take over 4GB, then unzip errors come present. Is there limitation or what causes it, or is it perhaps the unzip process that is bugged/limited? (you guys might want to check out it, since this program is amazing even for touchscreen HTML5 programs what i have been making).

Im going to solve this limitation / bug, by encoding my client files to H265, which will reduce the video files size greatly, hope the GWD supports H265 videos (the intel tablets that run this stuff have H265 hardware encoding support and browser is IE, so no problems there)... *Fingers Crossed*

San Khong

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Apr 4, 2018, 12:18:28 PM4/4/18
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Thank you for letting us know. We will try to reproduce this issue internally. I checked with an engineer and we do not impose a limit on size but it's possible that there is a limit for the in memory zip we create to estimate the zip file size. We will look into it.

What OS platform are you on?

herrak...@gmail.com

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Apr 4, 2018, 12:38:18 PM4/4/18
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Using MacOS at work, but got the zip issue on Windows 10 aswell at home on the same project.
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