Animation not rendering properly on safari browser.

35 views
Skip to first unread message

Raghu Kishore

unread,
Mar 22, 2018, 4:42:48 AM3/22/18
to Google Web Designer beta
Hi Team,

Client's animation is not rendering properly on a GWD creative but this is working properly in other browsers. Attached are the client's files for your reference. 
  1. Is there any custom code or setting which we need to apply for safari browser?
  2. Is there any optimizing available in GWD for the creatives to work seamlessly across all the browsers?

Thanks in Advance,
Krish

San Khong

unread,
Mar 22, 2018, 12:49:49 PM3/22/18
to Google Web Designer beta
Hi Raghu,

It's a known issue that animation delay and pause do not work properly in Safari. Remove the animation delay from your animation and instead instead of pause, try going to a different page. If you still have issue after the workaround, please attach the author html file to this post as zip file is not allowed.

Hope it helps.
San
Google Web Designer team
Reply all
Reply to author
Forward
0 new messages