the click area is not working on firefox

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graphis...@gmail.com

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Jun 6, 2016, 10:17:15 AM6/6/16
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I have a problem when added the click area on google ads, this one is only working on chrome and not on firefox ! I don't understand why !

(this is not my first banner and the last is well working with chrome firefox wihtout any problem)

bradley...@gmail.com

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Jul 16, 2016, 1:24:28 AM7/16/16
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I have the exact same problem. I've made hundreds of ads using Google Wed Designer, but this new one wont click, mouseover, mouseout in Firefox, but works perfectly in Chrome. Any suggestions/solutions out there?

Google Web Designer beta

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Jul 18, 2016, 11:51:18 AM7/18/16
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Hi,

There is an issue in using the transform preserve 3d style in Firefox as reported by other users in the following post:

The quick workaround is to set the transform-style as "flat" as suggested by the forum user. 

Can you try the workaround? 

Thanks,
Emily (GWD Team)

sali...@gmail.com

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Jul 22, 2016, 1:29:22 PM7/22/16
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Same here, I have to animate on GWD to be able to upload on doubleclick recently I had my team reporting bug on firefox. Can the GWD team fix this bug it is really annoying to create a banner and have to find workaround to make it work on firefox.

On my side this is what I had to do to fix the issue after I created all in GWD.

Fix the click:
move those tag below up and added z-index

<gwd-taparea id="replaybutton" class="gwd-taparea-ynzo gwd-gen-1il7gwdanimation" style="z-index:5001;"></gwd-taparea>
<gwd-taparea id="masterbutton" class="gwd-taparea-an3p" style="z-index:5000;"></gwd-taparea>

Banner not showing on firefox:

Firefox Block enabler.js so I had to download the js file in my assets folder and include it in the delivery file (FYI enabler.js is 100Ko) to upload it to doubleclick.

Thanks!

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