GWD animation is not working on Firefox (Mac)

744 views
Skip to first unread message

Motvion animator

unread,
Jun 3, 2016, 8:56:24 AM6/3/16
to Google Web Designer beta
Hello,

I've made an GWD animation, uploaded my the public folder of Dropbox, but it's not working on Firefox for Mac. On Chrome & Safari works good.

It seems that the only elements appearing as a background is the one that is not animated in the timeline.

I can't not add the url here as it's a private project for a cliente. Is there any way you to check the project files to find a solution?

Thank you very much in advance,

Motvion.




Captura de pantalla 2016-06-03 a las 14.53.15.png

Mariko Ogawa

unread,
Jun 3, 2016, 6:06:57 PM6/3/16
to Google Web Designer beta
Hello, 
Please make sure of checking CSS prefix for Mozilla when you publish the file.
The option is checked by default, so unless it is turned off intentionally, it should be on.

If you would like to send us your source file, please send the entire project folder in zip to gwd-s...@google.com

Thanks,
Mariko - Google Web Designer team

Google Web Designer beta

unread,
Jun 6, 2016, 12:23:47 PM6/6/16
to gwd...@googlegroups.com
Hi,
Thank you for posting your file. 
I published your file and tested on Firefox (v46.0.1) and I was able to see the animation correctly.
I attached the published file, so please test it on Firebox.
Please make sure that there is no ad-blocker type of extension running in the browser.

If you still see the issue, please let me know,

Google Web Designer beta

unread,
Jun 6, 2016, 12:34:34 PM6/6/16
to Google Web Designer beta
Hi,
I wonder if this has @font-face url issue on Firefox.

In that case, please refer to the post below. We have a bug on this and it will be fixed in a future release.

I will send you the published file to you privately.

Thanks,
Mariko

Motvion animator

unread,
Jun 7, 2016, 4:59:27 AM6/7/16
to Google Web Designer beta
Thank you so much Mariko.

Now it works perfect. It should be a @font-face url issue + an old version of Firefox. I just upgraded and updated the url and works great.

Thank you very much for your time! Your support is excel·lent!

By the way, any idea when the GWD certification will be open again? I'm very interested in working with GWD with my clients.

Thank you,

Motvion.

jasminer

unread,
Jun 7, 2016, 12:18:41 PM6/7/16
to Google Web Designer beta
Hi Motvion,

We are working with our support teams internally to update the certification. As soon as we have more to share I'll send an update to the forum.

thx!
jaz
Program Manager
Google Web Designer
Reply all
Reply to author
Forward
0 new messages