Error code: 1795

Alexandra Runge

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Jun 16, 2022, 7:02:52 AM6/16/22

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Hi, this is a license question: I try to activate a license key but receive an error code 1795 although the key was not used yet.

Additional information in the error message is: SN volume has reached its limit.

What do we have to do here?

Thanks!

TimmyD

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Jun 17, 2022, 9:59:40 PM6/17/22

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Did you get your issue resolved? We had the same problem recently when moving from one PC to another. We deactivated but when we went to new machine and tried to activate we got the error. We emailed Greenvalley and they fixed the issue. Now I have swapped back and forth between two machines with no issues.

Alexandra Runge

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Jun 20, 2022, 3:22:26 AM6/20/22

to LiDAR360 Suite User Group

Hi Timmy,

no, it has not worked yet but it is the exact same situation for us. We wanted to move the license and despite deactivating it, it did not work. So thanks for the hint. We will email Greenvalley too.

Thanks!

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