----- Forwarded by Praveen Kumar91/India/IBM on 22-10-2012 07:31 PM -----
Gbs
Careers/India/Con
tr/IBM To
Praveen Kumar91/India/IBM@IBMIN,
20-10-2012 11:33 cc
AM
Subject
We are more than an IT company, We
are an opportunity Company !!!
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| Dear IBMers, |
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| We are hiring fresh graduates for the job role of Technical Support Associate in Global|
| Process Services. |
| Since the position involves client servicing and voice support, candidates with exceptional|
| communication and |
| strong technical skills will only be considered. |
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| You can find the detailed job description applicable to this role in the next tab. |
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| Please use this wonderful opportunity to refer any fresh graduates whom you know. |
| Candidates can be registered on the following web link
http://9.109.17.142/trackerTool/ |
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| NOTE: Interviews will be conducted only for candidates who have received an invitation email |
| from us. |
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| IBM India Recruitment |
| University Hiring |
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| IT Help desk - Technical Support Associate (100% voice programmes) |
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| Responsibilities: Provide Technical solutions to the external customers |
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| Job Requirements: |
| Awareness of basic networking concepts and technologies. |
| Proficiency in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, |
| Ethernet, LAN/WAN |
| Understanding of operating systems, Windows 2000/NT/XP, configuration options and |
| Troubleshooting |
| Browser Support - Internet Explorer |
| Ability to identify basic hardware parts and aware of basic hardware concepts |
| User level familiarity with at least one e-mail client - Outlook, Notes etc.. |
| Skilled in commercially standard software applications and major desktop operating |
| systems |
| Excellent communication skills , knowledge of computer hardware and networking |
| concepts |
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| Job Location : Bangalore/Hyderabad |
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| Working in Shifts : Yes |
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| Eligibility : Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+3) |
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| Mandatory documents to be carried for the interview : |
| Candidate profile |
| All the mark sheets, Provisional Degree Certificates/ Degree Certificates (without |
| fail) |
| One photo ID proof (Driver's license/ voter's id card/ pass port) |
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| Registration is allowed only through the web link. |
| ****This role is not into BPO domain**** |
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Take care & With Best Regards...