Issue 43 in gurtle: a COM error occurs on Windows 7 x64

[codesite...@google.com]

Status: New
Owner: ----
Labels: Type-Defect Priority-Medium

New issue 43 by kaistizen: a COM error occurs on Windows 7 x64
http://code.google.com/p/gurtle/issues/detail?id=43

What steps will reproduce the problem?
1. Install version 0.5 on Windows 7 x64

What is the expected output? What do you see instead?
COM error occurs when clicking 'Select issue' button:

Failed to start the issue tracker COM provider 'Gurtle 0.5 (Google Code)'.
Unknown error 0x80131500

What version of the product are you using? On what operating system?
0.5
Windows 7 x64 Ultimate

Please provide any additional information below.

--
You received this message because you are listed in the owner
or CC fields of this issue, or because you starred this issue.
You may adjust your issue notification preferences at:
http://code.google.com/hosting/settings

[codesite...@google.com]

Comment #1 on issue 43 by kaistizen: a COM error occurs on Windows 7 x64
http://code.google.com/p/gurtle/issues/detail?id=43

Sorry guys.
After clicking 'Test' button in TortoiseSvn menu, it worked!
Even it is working now, still not working without clicking 'Test' button
seems like a
potential problem.

[codesite...@google.com]

Comment #2 on issue 43 by tortoise...@gmail.com: a COM error occurs on

Windows 7 x64
http://code.google.com/p/gurtle/issues/detail?id=43

What 'test' button do you mean? I can't find such a button in the TSVN menu.

[codesite...@google.com]

Comment #3 on issue 43 by kaistizen: a COM error occurs on Windows 7 x64
http://code.google.com/p/gurtle/issues/detail?id=43

'Configure issue tracker integration' in the tortoisesvn settings ->
Options -> Test

[codesite...@google.com]

Comment #4 on issue 43 by tortoise...@gmail.com: a COM error occurs on

Windows 7 x64
http://code.google.com/p/gurtle/issues/detail?id=43

That's the options dialog of Gurtle. It's only started by TSVN but shown by
Gurtle
itself.

But all Gurtle does when you click on that Test button is to download the
page
http://projectname.google.com/
to see if the project exists. It doesn't do anything else.
Very strange that this would actually 'fix' your issue.

[codesite...@google.com]

Comment #5 on issue 43 by kaistizen: a COM error occurs on Windows 7 x64
http://code.google.com/p/gurtle/issues/detail?id=43

I was wrong. The reason why I saw the COM error was that the project name I
specified
had a big letter, for example Myproject instead of myproject. It seems that
you get a
COM error when your project name has a wrong capital.

[codesite...@google.com]

Comment #6 on issue 43 by kaistizen: a COM error occurs on Windows 7 x64
http://code.google.com/p/gurtle/issues/detail?id=43

It would be much better to make 'Test' mandatory or to make an error
message more user-
friendly. Thank you for your response to my stupid question. ^^