What is the best call logging software for salesforce?

26 views
Skip to first unread message

Crisantos Hajibrahim

unread,
Nov 15, 2014, 2:35:30 PM11/15/14
to gunify-faq...@googlegroups.com

Depending on what phone system you have or if you're willing to change your phone system, is going to weigh very heavy on what the best call logging software for salesforce is? I work at gUnify so I am very big on companies switching to a hosted voip system powered by broadsoft switch and using their fixed mobile convergence application, so they can log all calls their calls from their desk phone and mobile device to salesforce without having to do any user intervention and getting all the call data you need for your company for easy reporting. 

If you are using a on premise phone system and you can not change your phone system, there are many integration tools out there for on-premise phone systems. Just google : on-premise phone system integration for salesforce 

If you have hosted voip already, ask your hosted voip provider if they run broadsoft, if they do, we can offer you call logging software for salesforce. 

If you dont know a broadsoft hosted voip provider we can help, just contact us. 

Our company actually built integration for Broadsoft hosted voip and Salesforce call logging.


Reply all
Reply to author
Forward
0 new messages