Walk-In: Software Support Engineers - Ahmedabad - FRESHERS / EXPERIENCED

[jobs CodeSchema]

Walk-In: Software Support Engineers - Ahmedabad - FRESHERS / EXPERIENCED

Walk-In Date & Time: 

12, 13 & 14 (Saturday) April 2018.  - 12:00pm to 8:00pm

16 (Monday) to 21 (Saturday) April 2018.  - 12:00pm to 8:00pm

CodeSchema Solution (www.codeschema.com)

CodeSchema Solution is an offshore software development company skilled in Microsoft technologies, Mobile and Open Source technologies.

Dear Candidate,

Walk-In: Software Support Engineers - Ahmedabad - FRESHERS / EXPERIENCED

Job Position: Software Support Engineer / Application Support Engineer

Functional Area :Application Support, Maintenance

Walk-In Location: Ahmedabad, Gujarat

Job Location: Ahmedabad, Gujarat

Working Days: Monday to Friday

Desired Qualification: Any

Desired Experience :0 to 3 Years

Desired Candidate Profile :

• Proficient language skills in US English.

• Should have excellent communication skills in English Written and Verbal.

• Should have excellent troubleshooting skills and know how to use remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop etc.

• Ability to use the infrastructure systems for phone, chat, and email support.

• Basic knowledge of database and SQL statements.

Job Description :

• Online chat support related to applications.

• Troubleshooting for technical issues related to Application

• Write Knowledgebase articles

• Report Bugs to Development team

• Test the resolved bugs and communicate with clients

• Remote desktop Assistance.

Communication Skills (Verbal and Written) :

• Clarity of Speech

• No heavy accent

• Rate of speech adaptable to customer conversation

• Proper English Grammar

• Pronunciation

• Spelling

• Punctuation

• Excellent vocabulary and use of common phrasing

• Attentive listening

Technical Skills :

• Familiar with MS Operating Systems

• Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)

• Should have good knowledge of SQL Queries ( Joins, Group By, Order By etc….)

• Demonstrated ability to properly diagnose and resolve.

Personal Skills/Expectations :

• Exhibits high degree of professionalism

• Proactive ownership of responsibilities

• Promotes continuous improvement

• Strict adherence to business policies

• Ability to multitask

• Demonstrated attentive listening

• Demonstrated confidence when presented with difficult situations

• Ability to adapt conversation to the skill level of customer

• Demonstrated customer service skills

Please Carry below documents (mandatory) :

# Updated Resume Copy

# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

# Last 3 Salary Slips (if any)

Walk-In Date : 

12, 13 & 14(Saturday) April 2018.

16(Monday) to 21(Saturday) April 2018.

Walk-In Time:  12:00pm to 8:00pm

Walk-In Venue :

CodeSchema Solutions,

Office No. 315,

3rd Floor, Kalasagar Shopping Hub (Office Zone),

Opp. Sai Baba Temple, Nr. Satadhar Cross Road,

Ahmedabad - 380061

Gujarat

Map : 

http://codeschema.com/reach-to-us/

Contact Person: Rajendra Dewani