Software Support Engineers - Night Shift : On 2-6 Jan 2017 @ Ahmedabad

[jobs CodeSchema]

Walk-In: Software Support Engineers - Night Shift: On 2-6 Jan 2017 @ Ahmedabad

(FRESHERS / EXPERIENCED) 

Job Position: Software Support Engineer / Application Support Engineer

Functional Area: Application Support, Maintenance, Chat with Customers

Job Category: Tech Support

Walk-In Location: Ahmedabad, Gujarat

Job Location: Ahmedabad, Gujarat

Working Days:

# Monday to Friday, Night Shift - Work from Home.

Qualification - Eligibility Criteria: Any Graduate

Desired Experience: 0 to 3 Years

Candidate Requirements:

# Should have excellent communication skills in English Written and Verbal.

# Should have excellent troubleshooting skills and know how to use remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop etc.

# Ability to use the infrastructure systems for phone, chat, and email support.

Desired Candidate Profile:

# Proficient language skills in US English.

Job Description:

# Troubleshooting for technical issues related to Application

Communication Skills (Verbal and Written):

# Clarity of Speech

# No heavy accent

# Rate of speech adaptable to customer conversation

# Proper English Grammar

# Pronunciation

# Spelling

# Punctuation

# Excellent vocabulary and use of common phrasing

# Attentive listening

Technical Skills:

# Familiar with MS Operating Systems

# Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)

# Should have good knowledge of SQL Queries ( Joins, Group By, Order By etc.)

# Demonstrated ability to properly diagnose and resolve.

Personal Skills/Expectations:

# Exhibits high degree of professionalism

# Proactive ownership of responsibilities

# Promotes continuous improvement

# Strict adherence to business policies

# Ability to multitask

# Demonstrated attentive listening

# Demonstrated confidence when presented with difficult situations

# Ability to adapt conversation to skill level of customer

# Demonstrated customer service skills

Please Carry below documents (mandatory) :

# Updated Resume Copy

# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

# Last 3 Salary Slips (if any)

Walk-In Date: From 2nd to 6th Jan 2017

Walk-In Time: 11:00 AM to 8:00 PM only

Walk-In Venue:

CodeSchema Solutions,

Office No. 315,

3rd Floor, Kalasagar Shopping Hub (Office Zone),

Opp. Sai Baba Temple, Nr. Satadhar Cross Road,

Ahmedabad - 380061

Gujarat

Map : http://codeschema.com/index.php/company/reach-to-us

Contact Person: Rajendra Dewani