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Emmanuel Des Meaux
I can access my Netflix account via my computer and can stream to my Xbox and other laptops. I've been on the phone three different times with Netflix tech support and they're telling me it's currently a "known issue" with iPads - but there's no ETA and and I'm not seeing any other reports of this on other forums.
Both of my iPad2s (32gb WiFi) can now access NetFlix with no problem. However, these are my daughters' iPads. MY iPad is a 1st gen 64gb 3G and yet I still cannot access NetFlix. I'm getting the "cannot connect to Netflix at this time..." error.
Not sure what this "known issue" with iPads would be with Netflix's iPad app. That would be like Microsoft claiming a problem with Word for the Mac is an OS X or a particular Mac model problem they have nothing to do with whatsoever.
Just so you don't feel all alone on this, yes, I'm having exactly the same problem ... except that it's with my iPhone. I can connect through the TV and desktop ... but not using the Netflix application I just downloaded from the iTunes store. I launch the "app" using WIFI and get the "We are unable to connect you to Netflx. Please try again later" message. Worse ... the "app" is frozen ... so there's no maneuvering.
I am having the exact same issue on my iPad 2 (16gb wifi) and, just like you, the Netflix screen freezes with the error message up immediately upon opening the app. Also having no problems streaming from my iPhone, laptop, or PS3. Sorry I can't help but I'm glad I'm not alone!
So I called NetFlix tech support for the 4th time last night. This time, they didn't even pretend to have a clue what the problem was. They had me reinstall the app, they changed my password, blah blah blah. Finally they told me "it's obviously an Apple DNS issue you should make an appointment at the Genius Bar". HUH????You. Have. Got. To. Be. Kidding. Me. I can get to EVERY website and access my corporate Exchange email. This is NOT an DNS issue and Apple is not my ISP. So with that, I've canceled my NetFlix account.
I can't get access to netflix via iPad. I can via wii and computer. Netflix has sent me to apple but I don't want to pay 39.99 for support. Hoping someone knows what to do so I can get access given my son is using the wii right now
Assuming that your iPad (regardless of whether it's an iPad or iPad2) can connect to netflix.com through the iPad's Safari browser, you're probably not going to get this resolved. The problem is at the Netflix end and the fact that they are redirecting users to Apple indicates that they don't have a solution and are grasping at straws. That said, I suppose it's possible that Apple made a change in iOS 4.3.3 that may have broken connectivity with Netflix's streaming servers but if that were the case, we would see a lot more users complaining about this.
Coming around full circle (at least in my case), for sh!tz and grinz, I reopened my Netflix account today. Now I'm getting it once again on my iPad and both iPad2s. Note that I had to delete the Netflix app and reinstall it on all 3 iPads, but I'd done this MANY times over the past several weeks.
i'm assuming it's something on the netflix servers and how they handle requests from the apps on Apple devices. As you say they've obviously changed something on their backend. too bad they wouldn't own up to it instead of trying to say "Apple DNS" obviously they don't understand basic networking ;-)
I am having the same problem, started july 8. did a netflix rest in the settings box on my ipad1, reinstalled my app, then called netflix support. they found out that my ip address had me in Colorado, rather than Virginia, and that was the problem. I use DSL for my internet connection. They suggest I call Apple support, but Apple would not help. I will try to release my ip address and see if that fixes it.
I am having issues connecting biller for 3 of my accounts. For Carmax & Spectrum, I am receiving the following error: "We're working on linking, We'll let you know if we need anything else." The connection spins, but eventually, no connection is made.
For Netflix, "Your Netflix account needs you to update some details. Some of the login details you provided may not be correct." I am logged into my account with the credentials I provided without any issues.
When viewing Carmax and Spectrum from our end, these Billers appear to be in a "degraded" status. This is the reason you're receiving the message that they're working on linking them is because they're aware of the issue and working to resolve it. Since there is no ETA to provide on a resolution, I'd suggest just continuing to try every so often for now.
For Netflix, I see the same incorrect credentials error when viewing your connection attempts from our end. I didn't personally experience any trouble connecting to Netflix as a Biller, so let's do some basic troubleshooting on the credentials issue as follows:
Thanks for the reply Natalie. I tried changing my Netflix password tried to connect again, but that didn't work. I changed my password back to the original I had before, tried it one more time, and poof it worked. I will chalk it up to possibly being lucky.
I'm now having an issue with setting up Apple Card billing. After entering my credentials, it goes through the process of connecting. After I receive my MFA code, nothing else happens. Is Apple Card not supported?
I got T-Mobile 5G Home Internet today and after setting it up, Netflix app in not working on any of my devices., but other apps work file. Netflix works fine with my Cellular connection on my phone. I have the Nokia Gateway.
TMobile Is Internet is just unreliable for If you work from home stay clear of TMobile. No one can even give a reasonable time frame on when the disruption will be fixed. In other words calling their Customer Service is useless.
Putting aside the above rhetoric, I had the same problem for the last few days. I subscribe to Netflix as a service outside of T-Mobile. For the last few days, it would load but couldn't stream content or even populate the graphics on the site. It happened right after the Apple TV OS was upgraded to the latest version.
I tried all the obvious solutions, including rebooting Apple TV, my Arcadyan KVD21 5G gateway, and uninstalling and reinstalling the Netflix app. Nothing worked, and the problem was across all my devices, including Apple TV, iPhone, and MacBook Pro.
Suddenly, this morning, everything is working correctly. I'm convinced that the problem was with T-Mobile, and whatever it was, it has resolved itself. If you're still having issues, I'd call Tech Support. I've found them knowledgeable and helpful in resolving these issues. They can reach the tower and tweak settings to your gateway.
We have had T-Mobile home internet for 2 weeks and Netflix is now not working...i can connect to my T=Mobile hot spot from my phone and it works then reconnect to home internet it works for a day and then goes down. the error code we are getting from Netflix is about connection issues...
I am having the EXACT same problem. T-mobile 5G home internet and Netflix (only Netflix) does not stream (or buffers for over a minute then streams in horrible quality. Any iOS device. Apple TV, iPad, iPhone and my Mac.
ive recently moved house and bought another modem/new internet connection. updated firefox and now getting "insecure connection" errors every time i go to open netflix and a few other HTTPS sites. ive googled it and tried everything - clock settings, cleared caches' etc etc but all to no avail. its on a mac laptop - also up to date. i run ghostery, but thats it - nothing else. its saying its a "SSL_ERROR_BAD_CERT_DOMAIN" issue.any help would be greatly appreciated - i'm not very tech savvy at all, so please talk in basic terms. please help.cheers,luke.
thanks fred - i tried a few of these, but all to no avail. i ended up calling my internet provider and after some time, they also couldnt isolate/identify the actual issue. i then went on to call the apple help line. solved. the bloke suggested i clean out the cache/cookies in safari - i can never recall using safari. however it fixed the issues with firefox, and surprisingly the "offline" issues ive had with spotify. there was some kind of 3rd party/malware blocking some of these sites.its got me stumped how it worked, but its all sorted now.
I have the same problem. Internet signal good. When I go to settings and network, it indicates a green check for internet and wireless. I can use the internet on my laptop. In fact I am typing this on my laptop now. But when I try to use any of the Roku apps such as netflix, AmazonPrime, YouTube TV, I get messages like "failed to load content", or "no internet connection." I have unplugged and plugged everything multiple times. We have two Roku devices on different TVs. Same problem on each. I swapped out one Roku for an Apple TV box and had the same problem. I see that no one actually helped the prior writer. Has anyone had the same issue. Any ideas?
Didn't work for me. 3 devices, nothing changes, did all the steps. Internet went out and now I feel like I'm back to square one looking for a streaming device. Really need on call customer service, feel like searching through this page is pointless because of so many issues.
Greetings from the Roku Community, and thanks for keeping us posted!
We'd love to investigate this issue further. May we know how far your Roku device is from your network router? Did we recently make any changes to your network or network provider? How many devices do you have connected to your network right now? (e.g., TV, mobile phone, laptops, computer) Do you have cellular data so we can try connecting your device to your hotspot?