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Spotify only ever reports me as Offline using the Android app. I know I have an active internet connection on the device (The Transformer TF101 if you're interested), so that's not the problem. I can (sort of) solve the issue by reinstalling Spotify. But that solution only works for about 5 minutes, and then the Spotify app reports me as offline again.
This is the primary reason that I upgraded to Spotify Premium, so unless the app is fixed in the very near future, or I receive some sort of compensation, I'm going to have to drop Spotify Premium from my account.
P.S.: I have Spotify Desktop connected to teh same wi-fi that the Android device is connected to, and I have no problems with it.
Same issue here - Spotify works perfectly well on the desktop and an iPhone, but using the Asus Transformer Prime TF201 it continously reports me to be offline. Synching seems to work, but I am still unable to play any of the songs in offline mode...
it appears that spotify on android is completely broken, really not worth paying for and there arent even any vague reassuring noises from developers about it getting fixed soon, let alone actual evidence.
Had there been even a message unspecifically promising some fixes next month or whatever, I probably would have sucked it up and kept paying -- but since even that seems too much to ask I have just cancelled my premium subscription and will definitely advise everyone else considering it I know that this 'service' is not worth paying for at present. Perhaps when I see an updated client and this forum is full of something other than unanimous complaints that it doesn't work and unanimous silence from the company, i will start paying that extra fiver/month again.
I also have a tablet (Acer A500) and the app is always offline - I also use a samsung S2 which works great so Spotify just need to resolve for tablets. Outside of this issue its a great service and all we need is folders to be able to be used on mobile devices
I have had this problem for six months, when i first signed up for premium. I'm not quite sure why I've paid anyone I dime, but I keep doing it in hopes that it will start working. I upgraded to the new version of the android app and I'm still having the same problem that everyone else is.
WIth all due respect to whoever at Spotify is (hopefully) moderating this conversation, your software is broken. You offer an incredible product that has the capability to beat iTunes and be on every computer, phone and tablet in America (or anywhere, for that matter). But how can we use the product if it doesn't function correctly? It's a testament to Spotify's utility that I've paid nearly 100 dollars despite receiving nothing I was promised in return. That will no longer continue.
Had this issue and it drove me nuts every time I checked it. Searched for a solution for the problem and it brought me to this thread. I ended up doing a couple things, and seems to work now... Here's what I did:
My Spotify was no longer offline and I could download some of my playlists (I'm a premium user with that option). I thought, cool at least I could download my playlists and listen to them offline now (it would always hang on the download before at 0% with the spinning indicator). To my surprise though, I clicked on some songs on a playlist I didn't download and the song started playing/streaming. Even better. It works again!
I didn't do a full debug, but I had spotify open and logged in on two different computers (my laptop that I work from away from home, and a desktop at home). I notice when I started playing a song on my computer, the app streaming would pause and vice versa. In fact, in the program it pops up a little message that says "streaming has paused because we've detected spotify being run somewhere else" (or something to that effect).
Thanks to the person earlier in the thread who mentioned Spotify's location limits. That lead me to wonder if, at least for me, it got hung up somewhere between all the places I had it open and prompted me to log out of everywhere and then log into it on the phone first, then on the PC.
Can you let us know how many items you have in your Library - playlists, albums, Liked Songs etc.? On some devices very large libraries, containing 10,000 + playlists and songs, can slow the app significantly.
In order to test is this is an account or device related issue, it's a good idea to ask a family member to log in with their account on your phone and test if the app functions properly for them. Alternatively, you can make a free account for test purposes.
It's possible that there could be some sort of battery saver/ performance optimization enabled for the Spotify app from your phone settings. Go to your phone's app settings and locate the Spotify app:
Hi! I can't remember where and who gave me the solution, but I remember it had something to do with the SD card. I believe there was some app install info in the SD card and that was creating some problem. Try to uninstall Spotify and take off the SD card before you install it again.
I'm having the same problem, it's been like a month now or something. It also loads for such a long time when it switches songs. And that's with my downloaded songs, so there shouldn't be any buffering. Spotify has truly become unenjoyable. Or it takes so long to simply access the 3 button menu when I'm listening to a song to add it to the queue or just set a sleep timer.
Same with me, it's now a horrible experience to use the app and I've tried everything - deleted all downloads, reinstalled the app, cleared the cache. Nothing changes. Seriously considering giving up my account if this doesn't improve because it's just unusable now
Have you tried with a different internet connection? If you're using mobile data, let us know how the app loads with Wifi if it's possible and if you're seeing any error messages or simply that it's just loading.
I was having this same problem but I found a solution. I downloaded the Playlist I listen to so I don't have to use my data, but that was slowing down my spotify. I removed my downloads and it completely fixed my spotify.
The issue hasn't been fixed for me. I have tried everything from this thread, I don't have an SD Card. Both downloaded and not downloaded playlists are affected. I reduced the download quality to a minimum, still issues. On WiFi and on mobile, issues.
If you've also gone over the steps, mentioned by @Ivelina, let us know the requested details as well:
We'd like to know what your device is, alongside its OS version and your Spotify app version.
Much appreciated! We'll be on the lookout for your reply.
I want to be able to find out what song is playing in spotify from my application. Is there any way to do this. I read somewhere there might be a way to do this using androids MediaPlaybackService but i really have no idea.
I tried using code found on the website bellow, it works with Google music but not with spotify, so i guess that means that spotify doesn't use MediaPLaybackService. Any ideas? -current-playing-track-info-from.html
If you're interested in what's playing in the Spotify Android Client specifically, you can use the Android App Remote SDK. If you're interested in getting the currently playing track on any device, you should check out the Currently Playing Track Web API.
it always woked fine, until it didnt no more? - android 9 to old for that? no longer supported? that wouldnt be nice... the device node2i is visible under device in the spotify app on the LG phone... it writes "connecting...".. but it never does..
Spotify (/ˈspɒtɪfaɪ/; .mw-parser-output .IPA-label-smallfont-size:85%.mw-parser-output .references .IPA-label-small,.mw-parser-output .infobox .IPA-label-small,.mw-parser-output .navbox .IPA-label-smallfont-size:100%Swedish: [ˈspɔ̂tːɪfaj]) is a Swedish[6] audio streaming and media service provider founded on 23 April 2006 by Daniel Ek and Martin Lorentzon.[7] It is one of the largest music streaming service providers, with over 615 million monthly active users, including 239 million paying subscribers, as of March 2024.[4][8] Spotify is listed (through a Luxembourg City-domiciled holding company, Spotify Technology S.A.[1]) on the New York Stock Exchange in the form of American depositary receipts.
Spotify offers digital copyright restricted recorded audio content, including more than 100 million songs and six million podcast titles, from record labels and media companies.[8] As a freemium service, basic features are free with advertisements and limited control, while additional features, such as offline listening and commercial-free listening, are offered via paid subscriptions. Users can search for music based on artist, album, or genre, and can create, edit, and share playlists.
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