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Norine Wiltshire

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Aug 3, 2024, 2:05:30 PM8/3/24

to gueflavrawsprep

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\CCleaner and you'll find (Cfg)WelcomeScreen there. Right-click on (Cfg)WelcomeScreen and click Modify. A new panel will open with the number 1 highlighted. Just type 0 (zero, that is) and click OK, then close the registry editor, and that should stop the "Welcome Back" screen from annoying you.

I fixed it by reinstalling CCleaner, Will have to recheck registry too now. I'm fine with editing it. I was thinking I had to edit ccleaner.ini file instead because I always have ticked: "Save all settings to INI file" in CCleaner options. I've never seen these registry options. Good to know... Tyvm ^^

You are absolutely right! Welcome back screen reappeared. I had to go your way, I turned off welcome screen in registry. You make me wonder If I should use Portable version now. I use portable version for all other Piriform products but for CCleaner I'm scared of the new CCleanerPerformanceOptimizerService that runs in the background. It puts all my programs to sleep through Performance Optimizer. I have dozens of programs there like Onedrive, Dropbox, Teamviewer, Java, Nvidia services, Realtek, Apple, Wondershare, etc. I adore it! What do you think? Are you using Pro version as Portable? Which Portable version are you using? I use a combo of PortableApps.com and SyMenu. CCleaner Portable is there on both! I also use CCEnhancer...

When I get an update notice (I have auto-update turned OFF) in my CCleaner window, I close the window and go to , where I'll find two Free versions with installers, a Slim version, and, at the bottom, the Portable version. The Portable comes in a .zip file. You just unzip that file by double-clicking it, and you'll see Extract All in the toolbar at the top of the File Explorer window. When you click Extract All, it will ask you for a "destination," and that's the folder you have CCleaner in. I have all of my 35 or so programs -- except for a couple that fight to be installed on C:\ -- (and all my "folder" stuff like documents, downloads, and pictures) installed (not REALLY installed, because they're portable and standalone programs that run without installation) on my D:\ drive, to keep my System drive (C:\) as system-only as I can keep it, so my CCleaner files are at D:\Utilities I\CCleaner Portable, and that's where I "Extract All" to.

Oh, I forgot this: After you install the portable (assuming you have a license key), you open the program (which will say CCleaner Free at the top), click Options, and then click License Key. It'll show you your registered key codes and name, and when you confirm, it will change CCleaner Free to CCleaner Professional in the title bar.

Okay, I'm REALLY annoyed now! On one (and only one) of my three computers with licensed CCleaner on them, this ridiculous "Welcome back to CCleaner" screen pops up repeatedly, even after I have gone in to the registry on that machine and changed the Welcome screen value to 0 (from 1) a dozen times.

I recently bought a new laptop with Windows 11, and loaded last week CCleaner of the same version as on the desktop (also free version and not signed in) and I have been getting that start screen from your photo. I cannot figure out why I get it on one PC but not the other.

I'm waiting to see whether one of the experts here on the Forum will sweep in with a solution, or at least an explanation for why it happens on one PC and not another. If the latter, we may be able to do something to correct the situation on the PC that keeps getting the "Welcome" message.

The same thing happens to me. On my PC and laptop, there is no welcome screen. On my dad's PC the welcome screen keeps coming back. I think it is a version of CCleaner that did this! Aka, we skipped an update on the PC that the welcome screen does not appear! I can't access my dad's PC atm to check this. Try uninstalling with revo uninstaller and reinstall, also overwrite files with the PC one's w/o the welcome screen. Let me know, If I fix this I will let you know, as well!

So while I can't try and test directly I can think of a cople of things.
It's especially interesting for those who see it on one machine but not others, they have something to compare so may be better able to track it down.

One thing that might be worth checking for those who see it on some machines but not others is if the CCleaner licence keys on each are older style (24-character) or the newer style (20-character, 3 groups of 6 plus the two dashes).
Of course for Pro+ it may be the same key used on more than one machine.
Which is another possibility, is it only happing with multi-machine Pro+?
I can't think of any reason why any of that should make a difference, but when odd things happen you have to start looking for odd causes and ruling them out if you can.
Looking at CCleaner itself has to be first, Windows can have too many oddities altogether.
(For info both my laptops use an old style CCleaner key, same key on both).

(Plus you can't rule out just what the user may be doing, we have seen in the past users changing things like firewall settings which then cause CCleaner to behave oddly because it can't connect to servers when it wants/needs to).

The only differences I can find in registry (HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\CCleaner) are the Patches key and the StateSig key. So, there must be a different version between the 2 machines. Both show CCleaner v6.09.10300 (64-bit) at the menu though...

Well, that's an interesting new take on what's going on here. The machine of mine that won't hold the 0 (zero) in (Cfg) WelcomeScreen is CCleaner Portable with a license key registered (which makes it show CCleaner Professional). But both my machine that won't hold the setting and my other main machine that WILL and DOES hold it are CC Portable but with my Plus key registered. Both machines have portable.dat in their CC folders.

BTW, I think the only thing I've accomplished by using the portable versions (and registering my license) is that CCleaner doesn't show up in my "Installed Apps" lists. I had hoped to keep it from writing to the registry, but that hope was dashed.

The fact that your CCleaners' are portable versions, but apparently on the machines and not a USB stick, may be having a bearing on your 3 machines?
The portable version isn't meant to be used in that way, So any coding/development wouldn't take account of someone possibly doing that.
(Is there any reason why you haven't gone ahead and deleted the portable.dat then installed them properly now that your hopes for the registry have been dashed?)

Building on the personal and professional assets of individuals who obtain a degree outside of the United States with backgrounds in health, the Welcome Back Center helps these professionals re-enter the health workforce to:

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