philsan redmun martan
Kansas Eiffel
I have an 49XD8099 with Android 6.0.1. Simply put, to watch "The OA" from Netflix in HDR is unbearable. It's like if they added a wall of fog. Disabling the HDR the image improves considerably, still being a bit washed out. Other shows, when watched in HDR, don't look better either, so much that I decided to have a video mode with HDR off for Netflix only.
I once had an XD85 with edge-lit IPS panel in a permanently well lit room where varying viewing angles could happen. A locally dimmed VA wouldn't have been any better in any way and even inferior in some ways. It had zero clouding or light bleed. You are pretty much playing the panel lottery with every LCD. This is more a problem of edge vs. direct lighting than IPS vs. VA though (and probably the price you pay). IPS can make sense when chosen carefully. If you are looking for a good HDR movie experience in the living room, IPS most probably isn't your best friend.
I think it is really bad practice to use differenent panels for different sizes of the same model like it is the case with the XE85. The 75" has totally different characteristics compared to smaller sizes. Most online reviews of the XE85 just don't apply to the 75" version.
I'm glad i came across this thread and it's not just me Netflix HDR is playing up with!
I have a KD-43XF7596BU in a bedroom and as soon as i click play on an HDR title the netflix app seems to completely adjust the picture settings which drasticly reduces the depth of the blacks and dark colours.
I read somewhere that the app was optamising the picture settings for the higher end spec Sony TV's....Seems like it's doing the oposite for the lower end spec TV's to me!
I've noticed quite a differance in quality between HDR titles too. The Punisher seems to have a lot of noise in the brighter areas of the picture no matter my setting. Other HDR titles seem better.
Far more impressed with Amazon HDR, when i eventually find titles.
Sony had never acknowledged this but the last firmware update just fixed it! I have a xbr65x900e and the last firmware notes say that it "corrects brightness settings in certain circumstances". Since the upgrade, all my dark HDR issues are gone! Which suggests to me that the original issue was a bug. So I guess the "circumstances" were every time HDR was enabled.
I'm running software version: PKG6.5629.0177EUA which, according to the update options, is the latest update and the Netflix app is 6.0.0 build 2373.
1080p titles are streaming at 3.48Mpbs and Ultra HD / HDR titles are streaming at 15.26Mbps which i tink is correct, and i still see the very noticable white filter applied when playing titles so I don't think it's fixed for me.
The more i read about how this is an intentional filter by Netflix/film makers the more I can live with this, but i'd rather they gave me the choice.
when watching HDR10 Content on Google Movies all is fine, great contrast, colors, deepest blacks and bright whites with the cinema home setting, but Dolby Vision on netflix selects DV Setting in Sony Menu automatically and should have real black levels automatically, but it doesn't. washed out colors and contrast, no black, no real bright whites.
I found out restarting Google Android System makes it better. Seems that fiddling with the settings and just turning your TV off an on All the time distorts the LED lighting and Black levels somehow. There must be a Bug. Hold your remote power Button until Android shuts down (white notification Box), wait a few seconds and press the remote power Button again to turn it on. android will Restart (coloured Symbol Animation). The problem is nearly gone for me in netflix DV after that.
I have a kd65xf850 and some Netflix shows look like crap. Why? If the picture is dark ( example is The haunting of Hill House), whenever the subtitle appear, the picture looks like a fog overlay is turned on. And it's distracting as it looks like it's blinking.... It is better if i set the hdr to HGL but it is still there.
on the other hand.. netflix can't use different brightness for subs for every TV model, and not every LED LCD TV has about 50 LED Zones like the Sony TV. On OLED you won't notice the fog and on cheaper LED LCD TVs without LED Zones you won't see the fog either..
you can either turn off local dimming on your sony tv to make it work like a cheaper one, don't get real blacks but don't have fog or you can try writing to netflix about LED Zone TVs and the fog effect on sub typos and hope for them to implement a lower sub brightness for specific TV models. Sony can't really do a thing here.
Sound never drops while watching TV via FIOS. Sound drops randomly when using any streaming service, Prime and Britbox are the worst. Restoring sound is different for each service. Prime is the most cumbersome, requiring me to select SETTINGS,AUDIO SYSTEM SPEAKERS TV SPEAKERS, which forces an HDMI error and causes restart of the program. Netflix is more forgiving and usually continues after the TV Speaker selection. This is my first time with Sonos products, at times I wish my Pioneer receiver and Polk sound bar were still installed. I have read many comments on this issue with no FIX offered.
I will submit a diagnostic next time it happens. I have tried cat6 connecting the arc then bought the Boost - no change same issues. Have rebooted everything on the network result no change. Reinstalled prime App a few times
Hi @Florentcm, Thank you for reaching out and welcome to the community and for sending a diagnostic report of your Sonos system. Sorry to know about what happened for the audio dropouts on your Sonos speakers. Upon checking the diagnostic report. It shows interference and dropouts on your system. Kindly check this article about Reducing wireless interference and Music service audio stops or skips for some troubleshooting steps.
Hi @Simon B , I don't know understand how the wireless interferences could have produced the audio dropout problem since the cut problem occurs while the source is HDMI input from the TV and my setup is only 1 sonos ARC, no other speaker to communicate wirelessly with.
Hi @Florentcm, thanks for the update. To answer your question, several factors may affect the signals coming into your Sonos Arc to your TV, and one factor is if other HDMI enabled devices may cause interference, like cable boxes. Also, if there are devices near the Sonos Arc that may cause interference and if it happens when streaming specific contents or on all contents. If those troubleshooting steps did not work for you or if you run into any other issues, please do not hesitate to contact us. We are always happy to assist you.
Unfortunately, besides the TV, there is no device close to the soundbar that could cause the interference. I noticed that I don't get the sound cutting issue when I disable the eARC feature of the TV. Is it possible that it linked to the eARC implementation? I saw a lot of posts related to this issue, is it fixed already?
Hi @Florentcm, thanks for the update. About your question, It may be possible that having it enabled is the cause of the issue. You can rerun a diagnostic report so I can check for any difference or improvements after disabling the eARC feature on the TV.
I did not experience any sound dropout for a few hours of watching netflix tonight with eARC disabled on my Sony x900h. But after putting back the eARC setting to auto, the sound drop occurred after 30min.
Is there something wrong with eARC?
Hi @Florentcm, thanks for the update and the information that you provided. About your question and for further assistance so that we could determine if that is an issue with the eARC, I'll ask you to kindly contact our phone support team for further assistance and more in-depth troubleshooting steps. They should be able to determine if there is something wrong with the eARC and give options about it.
Hi @Dogdad, thanks for reaching out. Sorry about what happened. You may check the main thread link about this issue on the first reply I made to the original poster for updates and recommendations on that thread about this issue.
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