Unfortunatelyit's not writing a log file in "%temp%." Until yesterday, it used to, but now not so much. We tried both the INSTALL NOW from the
manage.autodesk.com Website and the Autodesk Desktop Installer app.
Our IT department tried their best, but it stumped them, too. So we did a complete uninstall and tried to reinstall. During the installation, when the percentage wheel was going, it would get up to anywhere from 87% to 95% complete, then stop, unwind, and declare the installation a failure, with error code 1603.
I guess the next step is to wipe her computer's hard drive clean and start over. It will be painful, but she has not been able to use AutoCAD for a week now, and and using AutoCAD 95% of her job, and is part of the critical path to production in the Company.
Normally error code 1603 should be an error code from windows installer. If you can't find log files in the %temp% it is possible, that the log file creation of this msi package is not enabled as default.
Yes, that is what I'm looking for. Is it possible to get the "Autodesk_AutoCAD_Private_2022_install.log" from you, that I can check in detail ? But in the log file are confidential information (Serial number, license server, etc...) so may be it is better, that you send me the log file via e-mail. If this is an option for you, I will send you a private message with my e-mail Address.
under the condition, that currently there is no AutoCAD 2022 or any other Autodesk product installed on that pc, you should not have the file C:\ProgramData\Autodesk\Adlm\ProductInformation.pit.
Because if AutoCAD 2022 does a successful uninstall and no other Autodesk product is installed and registered the file is deleted, because during the uninstall the AutoCAD installer makes an "unregister".
But if you get the same error, next step is to install AutoCAD without the "licRegister" custom action during the install. Then AutoCAD should install. After we try to manually register with the "license helper" from Autodesk.
The error 1603 is a generic error code generated by Microsoft Windows Installer (MSI) that indicates a problem during the installation. This error is more likely to be system-related than software-specific.
You may receive this error due to one of the following factors:
Disclaimer: This section contains information about modifying the registry. Improperly editing the registry can lead to software corruption and data loss. Before you modify the registry, make sure you back up the registry and understand how to restore the registry if a problem occurs. By proceeding beyond this point, you acknowledge that you understand the risks inherent in incorrectly editing the registry and that by proceeding, you agree to accept these risks.
Sometimes error 1603 may also occur if antivirus software is not up to date. Please make certain that the antivirus software is up to date and/or temporarily disable your antivirus software until the installation of the software product is complete.
The error 1603 might occur on a computer system that does not have enough disk space to install the setup and store rollback files. This space is required on the root drive even if the setup may be installed to a different drive. Check that there is enough space on the root drive of the computer system. This space is required by setup to decompress files in the temp directory and store rollback information in the Windows directory of the computer.
If there is not enough space available to install the software, remove some third-party software or run a disk cleaner utility to free up hard drive storage. Refer to this article from Microsoft to learn about various tips to free up disk space.
I can not seem to get Revit 2021 to install. Have tried everything I can find for fixes/solutions and still it errors out with a 1603 every time at about 4%. Anyone have this problem or know any obscure tips or tricks? Have tried everything from emptying %TEMP% folder, registry edits, clean uninstall of all previous versions of Revit and associated add-ons, desktop app install, install via autodesk accounts install now, browser download, and the other option, a few other things... Even tried washing the magical crystal rock my wife gave me for computer issues... Thought that would for sure work but still nothing
We are an organization of about 20 users. Most have had no troubles with the update, but there are 4 of us (so far) having the same issue? After wiping out Revit 2019 and 2020 I was able to reinstall 2020 with no problem but no go with 2021
Actually just got it to install! Not sure why, maybe has/had something to do with folder permissions as questioned above. It shouldn't though and have never had an issue like that before... logged in/on my machine with our IT managers credentials and it installed just fine. Even he is a bit confused as to why that did the trick being we all should have the same admin rights... It was a non issue for most of our organization except a few. Anyway that seemed to have done the trick.
Thank you for confirming that you now have Revit 2021 installed. Keep in mind that the Revit 2021 installation includes .NET 4.8 and Microsoft VC runtimes, without seeing your log files, which may have been failing under your specific permissions level.
I encountered this issue a couple times with our 2017 deployment but it was really sporadic and I just got around it by running the install on those specific machines directly from the installer rather than the deployment.
If you want more info on this error, google Windows error 1708 and 1603. These errors are generated when a 3rd party application use the Windows MSI installer to install its software. I did not find a lot on AutoCAD and these errors but there is some general info that may help.
The Fatal Error 1603 can occur during the installation of Autodesk Desktop Connector v16 if the previous version of the Autodesk Desktop Connector was not uninstalled properly. This version requires a complete removal of the previous one, and the error is likely due to remnants of the old installation still present on the system. You can confirm this issue by reviewing the installation log file located at C:\Users%username%\AppData\Local\Autodesk\ODIS. The log file will contain lines similar to the following:
IMAGINiT Technologies, a division of Rand Worldwide, helps architects and engineers become more proficient in the use of 3D technologies to design, develop and manage complex engineering projects faster and more cost-effectively.
I keep getting an error 1603 when trying to install Revit. I have uninstalled all old versions of Microsoft Visual C++ from 2010 onwards (as per some other suggestions) but am still getting the error message.
Based on the log file provided by ParametricMonkey, there was an initial issue with the installation of the Microsoft Visual C++ 2015 Redistributable but over the multiple attempts to install Revit 2020, this issue was resolved. The latest attempted installation failed during the installation of the main Revit component but in order to identify how, we would need to take a closer look at the Autodesk Revit 2020 Install.log file located in the Windows temp folder (typically C:\Users\\AppData\Local\Temp).
I did find one instance where a similar issue was resolved for an AutoCAD 2020 user by deleting the existing C:\Autodesk folder. This action results in the Autodesk installer downloading and extracting a new set of installation files from which the AutoCAD 2020 installation completed successfully. Might be worth giving this a shot.
Posting info: Sometimes the installation log file contains the serial # that was assigned to you. Open your log file using Windows Notepad and perform a search on "/SN". Depending on the number of installation attempts, your serial # may be located throughout the log file. If present, remove or "X" out your serial # prior to posting.
I am having the same issue. I have tried all the suggestions in this thread but I still get the 1603 error code. Doing a complete reinstall of windows is simply not a solution. Has anyone got any other ideas?
As requested please find attached my the installation log file. Any help would do, as previously mentioned if I am forced to do a fresh windows install it would set me back at least a day, so its just not an option.
I have the same problem. Funny thing is Revit 2020 was working then I hadn't used it for a while and when I tried to launch it was having some type of problem with licensing service. So I figured let me uninstall everything and reinstall. I attached the log that is in the link below "installation log file".. Now it will not reinstall.
I keep on getting the same error 1603. I am a student and had 2017 for a while but recently got 2020 and it downloaded and installed perfectly on my MacBook Pro I use Parallel on the first time, but then I tried installing it on my desktop and it took several times about 7-8 full installs and uninstalls to get it to work. I honestly don't remember what I did to get it to work but I had super fast internet at the time and the patience to sit through just installing it and uninstalling. The problem I am having is that I didn't use it for a about 5 days and it said that the licensing manager or something was missing so I tried repairing it and reinstalling. It didn't work, so I thought uninstalling and reinstalling all the files would work but I have been trying to install everything again and I have gone through several attempts and a couple of hours waiting for it to work. I will be attaching the log file to see if you can help me out.
Clear our your %temp% folder, make sure you are logged in to Windows as an administrative user, temporarily disable UAC and any antivirus you might have and then download the installation files via Browser Download.
Although you were probably unaware of this, but when you post or share stuff here, please make sure it doesn't include your personal information such as your serial #. This is a world wide user forum and that type of info should not be included in your posting. Granted the installation log file helped us to determine your root cause (but it did contain your serial #)... So in the future remove or blur it out before posting. I will have the moderator remove it in order to protect your information.
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