分享:David Allen - 处理信息是知识工作者的核心价值

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twinsen wu

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Jun 7, 2011, 11:16:47 PM6/7/11
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这段文字来自于GTD 的Newsletter, 大意就是说系统地处理扑面而来的信息是知识工作者的

核心竞争力之一,无法逃避。

Twinsen


DAVID'S FOOD FOR THOUGHT

PROCESSING YOUR WORK IS PART OF YOUR WORK

I'm struggling with my impatience. I'm not as neutral as I'd like to be yet about how many professionals regard their inbox processing time as "extra" work that they can't find time to do.

The stress many people feel can be directly attributed to the avoidance of daily and weekly catching up—with the flood of emails, voice mails, meetings, projects, and other informational and actionable items.

What bugs me the most is that most people behave as if this stuff is relatively unimportant, and frankly a pain to have to deal with. I argue that it's where much of their primary value lies. Knowledge workers are paid to bring their intelligence to bear on input, and improve things by doing that. The decision about what to do with an email and its contents, what it means in terms of the work and standards at hand, is knowledge work.

We've noticed that it takes an average of about 30 seconds to process each email—decide what it is, delete it, file it, respond to it quickly, or defer it to an "action" file or list. For someone with 100 emails a day (more and more common) that's 50 minutes just to get through a day's email load. That doesn't count memos, phone calls, voice mails, conversations, and meetings that must also be processed.

A typical professional these days must factor in at least an hour a day and an additional hour at the end of the week (for a Weekly Review). And not as "Hey, it would be nice if I could..."—but as an absolute requirement to manage their life and work with integrity.

I empathize that processing input these days is a particular challenge for most people. They have lacked a consistent processing methodology, a sustainable system that would work with this kind of volume and speed, and a reference point that there actually is a way to deal with it all, and get a clear head in the process.

Well, no more excuses.

tan menma

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Jun 12, 2011, 2:43:26 AM6/12/11
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对于每天工作依赖电子邮件的人来说,如何掌握快速准确的处理邮件,并且能在事后及时找出指定的邮件真的是一件不容易的事.
目前我的工作由于发生了变化,每天大约会接到25封左右非垃圾邮件,每天要回复大约15封邮件.我有设定粗略的文件夹进行处理.
但感觉还是力不从心,主要是在时候想查找指定邮件,很费劲!
有没有此类经验和心得的朋友,谈谈自己的感受!
 
menma

chan eddie

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Jun 13, 2011, 10:10:02 AM6/13/11
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我的做法是,所有有重看价值的邮件,加上一个颜色标签(我自己用的是黄色),并使用搜索文件夹自动将黄色标签归类。也可以细分定义更多的颜色标签和搜索文件夹。

Eddie

2011/6/12 tan menma <menm...@gmail.com>



--

Best,
Eddie

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