GSEA Desktop Bug – Can't investigate signatures due to login loop

[Elena Guglielmi]

Hello,

I'm stuck in a never ending loop of being asked my login email whenever I want to investigate either mouse or human molecular signature databases. The loop is as follows:

1) I enter my email, which brings me back to the home page.

2) I click on "Explore the Molecular Signatures Database (MSigDB)" on the overview section.

3) I click on mouse collections "investigate"

4) My email is asked of me again and I can't find a way to input my data to investigate.

I'm using Safari Version 17.6 (17618.3.11.11.7, 17618), but I have also tried on Chrome Version 143.0.7499.193. 

My operating system is macOS Monterey Version 12.7.6.

BW,

-Elena

[David Eby]

Hi Elena,

When did you first notice this?  We recently made a change to the website, and it's possible this is related.  I'm not seeing the behavior you describe, though.

I will investigate and see what I can find.

David

David Eby
www.gsea-msigdb.org

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[Elena Guglielmi]

Hi David,

I noticed it today. It was working fine for me last week. I've also tried it on different computers and the issue persists.

Could it be something related to my account?

BW,

–Elena

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[David Eby]

We've been able to replicate the issue ourselves, so it's not related to your account on your computer.

We're investigating now.

David Eby
www.gsea-msigdb.org

To view this discussion visit https://groups.google.com/d/msgid/gsea-help/CAJDN3DMpVO_7XJRuBgdmEnwT63g-%3Dz00Z0j%2Bcawht4T5j9aP_A%40mail.gmail.com.

[gsea-help]

Hi Elena,

I had the same problem. But for some reason, when I clicked the blue " register" link in the upper right corner, it told me that I was already logged in and from then on it started working every time. I don't know if it was just a coincidence, but can you try the same thing and see if it has the same result for you.

Helga

[David Eby]

Hi Elena,

I think we have the issue fixed now.  Please try again and let us know how it goes.

Thanks for reporting this, it was much appreciated!  Sorry for the inconvenience!

David

David Eby
www.gsea-msigdb.org

To view this discussion visit https://groups.google.com/d/msgid/gsea-help/d36e15e0-4e10-4265-ad9c-786de082a7f4n%40googlegroups.com.

[Elena Guglielmi]

Hi Both,

It seems to be working fine now. Thanks for the help.

BW,

–Elena

To view this discussion visit https://groups.google.com/d/msgid/gsea-help/CAFEo9XizUeUhkjoL%3D4qw8qHiaZ%3D0Kjiw5cNShOVU%2B1yEH1PJ0g%40mail.gmail.com.