failed to open Gene sets databases

[Olga V.]

Hello,

We used GSEA for years without any problem. Now we are unable to use GSEA due to inability to open Gene sets databases. Please see the screen shot above. We contacted our IT team and they claim that the problem is not on their side. Please help us to resolve this issue. Thank you.

Olga Voznesensky

Beth Israel Deaconess Medical Center

3 Blackfan Circle, CLS 432

Boston, MA 02215

[Helga Thorvaldsdottir]

Hi Olga,

Unfortunately there are issues with the service that GSEA uses to retrieve the files from their hosted location. We have contacted the IT group that maintains the service and they are looking into it.

In the meantime, please note the error message includes instructions to download the  files you are interested in and have GSEA use the local copies. Until this can be fixed on our end, please use this workaround.

Helga