Hello,
The error message you sent doesn't exactly match the screenshot, so I'm not entirely sure what CHIP file you're trying to use, in the screenshot you've selected the Ensembl Gene ID chip intended for RNA-seq data, but in the quoted error message you've selected the Illumina microarray chip file. I'm going to assume you're doing RNA-sequencing work from an Illumina platform and the selection of the Illumina array chip was a misunderstanding.
For the Ensembl Gene ID chip, your data must be in the format of canonical, unversioned, ensembl IDs, e.g. ENSG0000012345 (human), or ENSMUSG00012345 (mouse), if your data has version suffixes (e.g.
ENSG0000012345.2), you will need to strip the trailing versions.
If this issue continues to occur, you would likely need to provide us some examples of the IDs from your dataset file so that we can determine the proper chip file.
-Anthony
Anthony S. Castanza, PhD
Curator, Molecular Signatures Database
Mesirov Lab, Department of Medicine
University of California, San Diego