My Data Analysis got suddenly closed again

Anak Agung

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Apr 6, 2022, 2:34:17 AM4/6/22

to GSCA Pro

Hi Admion and Developers, hope you are fine. I am currently using the version 1.1.6, but the application was frozen and closed suddenly. It seems the software is unstable. Please kindly help me with this issue. This is the file that I used for the running analysis, attached/ Regards, Anak

Kuwait GSCA 1.gpro

Gyeongcheol Cho

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Apr 11, 2022, 11:50:03 AM4/11/22

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Hi Dr.Wirayuda,

As you explained, your gpro file makes the program closed. We are investigating this issue and let you know after we fix the issue.

Best,

Gyeongcheol

Gyeongcheol Cho

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Apr 18, 2022, 2:41:05 PM4/18/22

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Hi Dr. Wirayuda,

I hope you are doing well.

We investigated the gpro file you shared with us and found out that your data file had a feature that cannot be covered by GSCA Pro 1.1.6.

We presume that your original data file (probably xls file) contains an unnecessary link break, which would have made GSCA Pro fail to import the dataset properly. Please review your datafile and try it again. We would appreciate it if your could share your datafile with us to confirm our conclusion.

We plan to add a feature where GSCA Pro examines the data format thoroughly before importing the data into the program.