Please join the UX CoP for our next Webinar!
Get Your Train On: Building Your UX Team Through Practical Usability Training By Jonathan Rubin, GSA
Tuesday November 13 at 1:30 pm ET
To join the webinar, go to https://www2.gotomeeting.com/register/507900274.
For closed captioning, go to http://www.fedrcc.us//Enter.aspx?EventID=2051676&CustomerID=321
Jon’s webinar will touch on an issue many of us are facing--mandates to provide better user experiences for our customers. Often, these requirements come without additional funding or resources. One way to do more with less is to train existing staff to conduct simple usability tests. In this webinar, Jon will talk about how they have turned their First Fridays usability testing program into a training ground for test facilitators
ABSTRACT
Usability practitioners are always in short supply. And convincing executives about the importance of usability testing is a constant struggle. So, why not kill two birds with one stone, and turn your testing program into a training and awareness program as well? GSA's First Fridays is a "discount usability" program based upon Steve Krug's simple but effective methodology. We've tested dozens of websites, and now we're teaching other agencies how to test their own sites through our educational Facilitator in Training Program. Learn about our testing style and how easy it is to emulate. Hear about our syllabus and practical, step-by-step educational process and how it can change the culture at your organization.
ABOUT JON
Jonathan Rubin is Program Manager for GSA's First Fridays program, a usability demonstration, testing, and awareness program. Based at GSA's central office in Washington, DC, the First Fridays team has tested more than 40 Federal websites, mobile sites, and intranets to date, including the U.S. Army, IRS, Department of Transportation, and USA.gov. The First Fridays team, composed of both usability professionals and novices, uses Steve's Krug's "do it yourself" method of testing. They share their scripts, templates, and best practices at www.HowTo.gov/FirstFridays<http://www.howto.gov/FirstFridays>
Jean Fox
Bureau of Labor Statistics
2 Massachusetts Ave, NE Room 1950
Washington, DC 20212
(202) 691-7426 (fax)