Getting NoSuchKey on some public files.

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rubenmch

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May 23, 2012, 1:34:20 PM5/23/12
to Google Cloud Storage
Today we started getting the following error when trying to download
some public files:

<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
</Error>

The files haven't been changed in months and had been working fine
until today.

This only happens with some files, other files in the same bucket/
folder can be downloaded without problems.

The files are public and are shown in Google Storage Manager.

In Google Storage Manager when I click in the public link:

http://commondatastorage.googleapis.com/mybucket/mykey.exe

I get the NoSuchKey error.

When I click directly on the file name:

https://sandbox.google.com/storage/mybucket/myfile.exe

The file is downloaded without issues.

Is there currently an issue with Google Cloud Storage?

Erick Fejta

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May 23, 2012, 2:16:20 PM5/23/12
to gs-dis...@googlegroups.com
Is this mybucket/myfile.exe the name of one of the objects you are having problems with? Otherwise please send an example object to gs-...@google.com and we will look into it.


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hugh jaas

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May 24, 2012, 12:40:36 AM5/24/12
to Google Cloud Storage
One of my clients reported the same error back to me on files I had
just uploaded. First it was one file in the morning and then another
an hour later. I renamed them and that was the workaround.

Navneet (Google)

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May 24, 2012, 11:56:52 AM5/24/12
to gs-dis...@googlegroups.com
All,

We experienced some issues in our caching layer that caused a very small number of publicly readable objects to return the "NoSuchKey" error for a brief while. This should no longer be happening.

Sorry for any inconvenience this may have caused.

Thanks,
Navneet for the Google Storage Team.
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