Gear position pot fault

304 views
Skip to first unread message

blgolden57

unread,
Jun 12, 2011, 6:37:11 PM6/12/11
to GS-911 Field Diagnostic Tool for BMW motorcycles
My 2011 F800 GS is giving the following fault code:

10115: Gear position potentiometer
The fault is not present now.

It recurs about every 400 miles after clearing. I have no other
symptoms such as the gear being incorrectly displayed or the warning
indicator on the computer or consol. Any ideas? Replace the pot? Is
there a real problem? Am I lousy at shifting?

Thanks in advance for your help!
Bruce

steves workshop

unread,
Jun 13, 2011, 8:10:03 AM6/13/11
to gs-...@googlegroups.com
the switch basically wears out.its a common issue

> --
> You received this message because you are subscribed to the Google Groups
> "GS-911 Field Diagnostic Tool for BMW motorcycles" group.
> To post to this group, send email to gs-...@googlegroups.com.
> To unsubscribe from this group, send email to
> gs-911+un...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/gs-911?hl=en.
>
>


--
Best Regards From:

Steves Workshop/Motoparts Online

POSTAL ADDRESS:

Stephen Bailey,
Siglap Post Office
PO Box 385
Singapore 914507
SINGAPORE

Tel.+65 64422569

Handphone:+65 84995699

Website:http://www.motoparts-online.com/

Email:stvsw...@gmail.com

Ebay stores:

http://stores.ebay.co.uk/motoparts-online<http://stores.ebay.co.uk/motoparts-online?_rdc=1>

http://stores.ebay.com.sg/motopartsonlinesingapore

Worldwide Motorcycle Parts Supply

Independent manufacturer importer and exporter

Agents for Electrex UK;A1 Import Chiba,Japan;Motorworks UK;Maranello
Engineering Italy;Webike Japan;KTM Imports New Zealand.


Blk 302,Upper East Coast Road

#01-05,Singapore 466440

Singapore

Brendan Kelly

unread,
Jun 13, 2011, 8:31:55 AM6/13/11
to gs-...@googlegroups.com
The clue is in your question "after cleaning". Basically it's getting wet. If you use a power washer, be more gentle. If you don't use one, take the pot out and seal it up.

Brendan Kelly.

blgolden57

unread,
Jun 13, 2011, 8:52:47 AM6/13/11
to GS-911 Field Diagnostic Tool for BMW motorcycles
Thanks for the comments! I need to be more clear in my posts - the
bike has only 1500 miles on it. It's six weeks old. The first time I
discovered the fault it was at about 500 miles on the odometer. Also,
I haven't cleaned the bike - ever. It was after "clearing" the fault
with the GS-911 it comes back about every 500 miles. So, in summary,
its a brand new gear position potentiometer and has had the fault
three times since I bought it. Sounds like it is a bad pot? I'd take
it into the dealer for a warranty looksee but the Santa Cruz dealer
fell over two weeks after I got it (second time that has happened to
me - I'm the kiss-of-death to motorcycle dealers) and the nearest one
is three hours.

Bruce

Pancerz, David W

unread,
Jun 13, 2011, 10:34:02 AM6/13/11
to gs-...@googlegroups.com
Bruce, for something like this happening to virtually a brand new bike I'd enjoy your 3 hour ride in sunny California to the dealer. This is clearly a warranty issue and BMW should be fixing it on their dime. Who knows, there may be other repairs or software loads your F800GS requires.

I would tell your service advisor about the fault code it's throwing. Not only does it help them pinpoint the problem, it lets them know you're an intelligent & involved owner and not some fool off the street who knows nothing about motorcycles other than how to gas it up. When my K1200GT's fuel strip went belly up I went to my dealership with the GS-911 printout of the exact fault code in question. Unbelievably these idiots had not heard of the mighty GS-911 and were amazed I could scan my bike's vitals without a ten zillion dollar BMW approved computer from the Motherland in Germany. It gives you instant credibility with these dealers and puts you on even ground. Keeps 'em honest, eh?

And I'm like you - I'd rather ride the bike than clean & polish it. Good luck and let us know the outcome.

David

Bruce

--

Jason Richards

unread,
Jun 13, 2011, 2:30:50 PM6/13/11
to gs-...@googlegroups.com
I tried that- with the exact same problem- mine wouldn't consistently
indicate top gear, and the GS911 showed the fault. I took it to the
dealer and they were upset that I was able to diagnose it myself and
tell them what the problem was, and that I would like it fixed under
warranty. Then the waited long enough to make a service appointment that
my warranty ran out. Sweetness. Needless to say, it still won't indicate
top gear.

Jason

On 6/13/2011 7:04 PM, Pancerz, David W wrote:
> Bruce, for something like this happening to virtually a brand new bike I'd enjoy your 3 hour ride in sunny California to the dealer. This is clearly a warranty issue and BMW should be fixing it on their dime. Who knows, there may be other repairs or software loads your F800GS requires.
>

> I would tell your service advisor about the fault code it's throwing. Not only does it help them pinpoint the problem, it lets them know you're an intelligent& involved owner and not some fool off the street who knows nothing about motorcycles other than how to gas it up. When my K1200GT's fuel strip went belly up I went to my dealership with the GS-911 printout of the exact fault code in question. Unbelievably these idiots had not heard of the mighty GS-911 and were amazed I could scan my bike's vitals without a ten zillion dollar BMW approved computer from the Motherland in Germany. It gives you instant credibility with these dealers and puts you on even ground. Keeps 'em honest, eh?
>
> And I'm like you - I'd rather ride the bike than clean& polish it. Good luck and let us know the outcome.
>
> David
>

Gary W. Gerfen

unread,
Jun 14, 2011, 12:31:31 AM6/14/11
to gs-...@googlegroups.com
At 11:30 AM 6/13/2011, you wrote:
>I tried that- with the exact same problem- mine wouldn't
>consistently indicate top gear, and the GS911 showed the fault. I
>took it to the dealer and they were upset that I was able to
>diagnose it myself and tell them what the problem was, and that I
>would like it fixed under warranty. Then the waited long enough to
>make a service appointment that my warranty ran out. Sweetness.
>Needless to say, it still won't indicate top gear.
>
>Jason

You realize, I hope, that you're still entitled to a warranty repair
as it failed, and you brought it to their attention while within the
warranty period. Just because the
warranty ran out while you were waiting for the service appointment
doesn't let them off the hook. If they try to tell you otherwise,
call BMW and they'll make it right
for you.

Gary

steves workshop

unread,
Jun 14, 2011, 2:28:30 AM6/14/11
to gs-...@googlegroups.com
I concur

BMW require a warranty issue is brought to their notice during the warranty period.

The issue is then(or should be)logged by the dealer into the BMW database and the trail of diagnosis and repair begins.

It makes no difference when the problem is actually attended to by a technician,the key is when the fault is reported by the owner to the dealer.

If your dealer cannot or will not get their head round this process,I suggest an email to the BMW support desk in your country,as part of owning a BMW and paying the extra price for one is the expectation of a seamless warranty process.

--
You received this message because you are subscribed to the Google Groups "GS-911 Field Diagnostic Tool for BMW motorcycles" group.
To post to this group, send email to gs-...@googlegroups.com.
To unsubscribe from this group, send email to gs-911+un...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/gs-911?hl=en.




--
Best Regards From:

Steves Workshop/Motoparts Online

POSTAL ADDRESS:

Stephen Bailey,
Siglap Post Office
PO Box 385
Singapore 914507
SINGAPORE




Handphone:+65 84995699



Ebay stores:




Worldwide Motorcycle Parts Supply

Independent manufacturer importer and exporter

Agents for Electrex UK;A1 Import Chiba,Japan;Motorworks UK;Maranello Engineering Italy;Webike Japan;KTM Imports New Zealand.


Blk 302,Upper East Coast Road

#01-05,Singapore 466440

Singapore











blgolden57

unread,
Jun 24, 2011, 10:06:42 AM6/24/11
to GS-911 Field Diagnostic Tool for BMW motorcycles
Ok, the saga continues...

I had to wait a week because of my travel schedules and finally got
the bike into the shop (three hours away) on Wednesday. Since my last
post about this problem I rode the bike a number of times and could
almost count on the gear shift potentiometer fault appearing. It is
getting more frequent. Also a new symptom has started to occur.
Frequently it fails to go into third gear. I'll roll along with the
clutch fully depressed and it will not go in. It is like trying to
reach for the 7th gear - no lift on the shit lever - nothing. If I
cycle the clutch it will go into gear - often with a pretty heavy
clunk. I actually noticed this a couple times early on but dismissed
it. It has definitely gotten worse too and it may coincide with the
pot fault.

The bike is still at the dealer. They cannot duplicate the problem.
The tech rode it home last night and hopefully he can see it.

The problem is that the service advisor first told me there was no
fault. I told him that I checked with my trusty GS911 before I
brought the bike into the shop and the fault was stored (but not
currently present). He sent a confused email back and asked if I was
talking about another bike - yes he thought when I referred to the
GS911 I was talking about another bike. I explained the GS911 a
little more and he then fess'ed up and said that they did see the
fault and cleared it; Ran their tests and got nothing. That's when he
said they would take the bike home - for a longer ride. They claim
that it is not the potentiometer that is a problem. If that is true
then the problem is with the transmission?

I am waiting to hear back this morning when the shop opens. I am a
little at a loss what to do. The options I think I have are: 1) Do
nothing, get the bike back and ride it and live with the annoying
gremlin that keeps me from 3rd gear . If it fails (hopefully before
warranty) I can say to the shop 'I told you so'. I can document the
s*#t out of the faults - date, time, etc. - with the ol' GS911 and
fight with Motorad about warranty coverage; or 2) Whine and stomp my
feet now and insist they replace something. I am just not sure what.
Does the transmission come as a complete replacement pack to the
dealer? Can I insist that they replace the entire transmission if
they still can't diagnose it? Yeah - good luck with that...

Any thoughts?

Bruce

On Jun 13, 7:34 am, "Pancerz, David W"

Ilpo Juvander

unread,
Jun 24, 2011, 10:39:59 AM6/24/11
to gs-...@googlegroups.com
3rd gear issue is just BMW feature. You can't treat it as a Japanese bike,
you need to really change the gear and while doing that not keep the clutch
down too long, not rolling with it. It needs quick shifting.

This is how I was advised with my LT when I complained about this issue and
once techie showed and explained me this, gears have been working ever
since.

//Ilpo

blgolden57

unread,
Jun 24, 2011, 6:44:15 PM6/24/11
to GS-911 Field Diagnostic Tool for BMW motorcycles
Well this just gets more interesting. The tech was not able to
reproduce the fault or the shift problem with a 90 mile ride.
Diagnosis: there is no problem. I pushed back on them pretty hard but
all I got was the famous Click and Klack mechanic's shrug (its a US
thing). They did reveal that the 10115 GPS fault has occurred on my
bike over 60 times in its short 1500 mile life. I was astonished to
learn that their computer could not only read the fault but also how
often it occurred (How come the my beloved GS911 can't do this!?!). I
asked my service advisor why he didn't think faulting 60 times was a
problem. I could practically hear him shrug over the phone. I asked
for the phone number of the US factory rep. He gave me US BM'er
customer service who mouthed their script about standing by the shop's
diagnosis - no satisfaction. Finally sensing complete defeat, I
called back the service advisor and told him I am coming to get the
bike. He told me that since our last call (about an hour) he looked
on a new F800GS that was just brought in for its 600 mile service and
it has 10115 GPS faulted over 10 times. He also looked on the shop
owner's 1 year old F800GS 10115 GPS fault history and it has faulted
over 200 times. WTFrick!?! Why have a fault code for the GPS? I am
going to know if it goes out when I quit getting a gear position on
the computer.

Would any of you get out your GS911 and look at your Gear Position
Potentiometer to see if it is faulting out? Please let me know what
model/year bike. I am particularly interested in the F800s. Steve at
Steve's Workshop, do you see this on a lot of bikes?

Bruce

Gary Schulte

unread,
Jun 24, 2011, 9:41:24 PM6/24/11
to gs-...@googlegroups.com


On Jun 24, 2011 5:44 PM, "blgolden57" <blgol...@gmail.com> wrote:
...


>
> Would any of you get out your GS911 and look at your Gear Position
> Potentiometer to see if it is faulting out?  Please let me know what
> model/year bike.  I am particularly interested in the F800s.  Steve at
> Steve's Workshop, do you see this on a lot of bikes?
>

2009 F800GS #00191, 34k miles - no fault present currently and, to my knowledge, never thrown before.

-Gary S

steves workshop

unread,
Jun 24, 2011, 10:12:01 PM6/24/11
to gs-...@googlegroups.com
To be honest,in the rental fleet I took care of,we used to get GPS issues all the time,but this was mainly with the boxer twins,and the Rotax engined machines did not give this trouble.

I am not sure if it is the same switch on the F800 engine as the bigger engined boxers have,anyone care to elaborate on that?

If you are having shifting issues I would also be concerned but be aware that gearboxes need to be broken in and often do not shift cleanly until a few thousand miles have been covered.We run our gearboxes in over a 1000km loop which includes lots of mountain riding,in New Zealand.

--
You received this message because you are subscribed to the Google Groups "GS-911 Field Diagnostic Tool for BMW motorcycles" group.
To post to this group, send email to gs-...@googlegroups.com.
To unsubscribe from this group, send email to gs-911+un...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/gs-911?hl=en.



--
Best Regards From:

Motoparts Online

POSTAL ADDRESS:

Stephen Bailey,
Siglap Post Office
PO Box 385
Singapore 914507
SINGAPORE




Handphone:+65 84995699



Ebay stores:

Budi Sujanto

unread,
Jun 25, 2011, 12:22:06 AM6/25/11
to gs-...@googlegroups.com
Part fiche shows GPS on both R1200GS and F800GS are similar.

steves workshop

unread,
Jun 25, 2011, 12:56:34 AM6/25/11
to gs-...@googlegroups.com
BMW are sometimes very slow learners as a corporate body

The F650 Water Pump Shafts are an example of that,they were an issue from the Funduro days onwards,and they still fitted the same dam shaft to all the singles,and they kept failing but BMW kept fitting them.

If the F800 and Hexhead use the same switch,I would say there is your problem.That switch is made by VDO Australia,and is  a known issue.Seems they are still slow learners...

FOTODADI

unread,
Jun 25, 2011, 2:01:25 AM6/25/11
to gs-...@googlegroups.com
Steve, if the GPS from VDO is the culprit, and its the same unit in the F800 and hexhead, how come we don't hear of issues with like this with the hexhead?

Sent from my........who gives?


From: steves workshop <stvsw...@gmail.com>
Date: Sat, 25 Jun 2011 12:56:34 +0800

steves workshop

unread,
Jun 25, 2011, 2:12:35 AM6/25/11
to gs-...@googlegroups.com
AU CONTRAIRE

As i previously stated we had issues with the GPS on our hexheads and the oilheads before them.

As far as I know BMW are still in denial about this issue

Peter Shearman

unread,
Jun 24, 2011, 10:17:58 PM6/24/11
to gs-...@googlegroups.com
2009 F800ST 25,000 Kl, no fault present no known issues in the past. Peter S. Melbourne Australia.
----- Original Message -----
--

Wayne Brissette

unread,
Jun 27, 2011, 7:46:30 AM6/27/11
to gs-...@googlegroups.com
During my 12K service, I notices some pretty benign fault codes that were thrown (Comm error with CanBus). I'm assuming that the date of the fault code isn't stored anywhere, which is why the GS-911 doesn't show that information, is that correct?


Wayne

Phil

unread,
Jun 30, 2011, 3:21:16 PM6/30/11
to gs-...@googlegroups.com
Hi
On a more simple note, document this fault and write to bmw expressing your
dissatisfaction etc etc. Make sure they sign for the letter and once its on
fikle as a continuing fault- from under warrenty, when it fails you should
be okay on warrenty.
Dont you also have a lemon law over there?
phil

Eri Ceas

unread,
Jan 21, 2018, 4:49:24 AM1/21/18
to GS-911 Field Diagnostic Tool for BMW motorcycles
old thread i know

but my new to me 2009 R1200GS, 116,000km, has been throwing up a couple of faults regularly when scanned with GS-911

10115

Gear position potentiometer
The fault is not present now.

 
GS-911 also turning up another repeating fault

41784

Right heated grip malfunction, short-circuit


The fault is not present now.

41786

Left heated grip malfunction, short-circuit


The fault is not present now.



gear position LCD and grips appear to  be working well
will monitor

Maurice

unread,
Jan 21, 2018, 5:41:00 AM1/21/18
to gs-...@googlegroups.com
the pots can fail, tend to allow moisture in, can be dismantled and regreased




-----Original Message-----
From: Eri Ceas <eri...@gmail.com>
To: GS-911 Field Diagnostic Tool for BMW motorcycles <gs-...@googlegroups.com>
Sent: Sun, 21 Jan 2018 9:49
Subject: [GS-911] Re: Gear position pot fault

--
You received this message because you are subscribed to the Google Groups "GS-911 Field Diagnostic Tool for BMW motorcycles" group.
To unsubscribe from this group and stop receiving emails from it, send an email to gs-911+un...@googlegroups.com.

To post to this group, send email to gs-...@googlegroups.com.
Visit this group at https://groups.google.com/group/gs-911.
For more options, visit https://groups.google.com/d/optout.
Reply all
Reply to author
Forward
0 new messages