Were do I look up the fault codes. I have a 41768 rear sensor malfunction. Is ther another web site I need to go to?
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In this case, it could be anything from a loose connector to faulty wiring to a bad sensor. I think the rear ESA shock has a hall effect sensor. My understanding is that the ESA shocks are treated by BMW as a whole unit (the dealers will not repair just a sensor in an ESA shock, they'll replace the whole thing.) They're also unfortunately ludicrously expensive to replace - several thousand dollars for a new one. And replacing one requires the GT1 unit (that only the dealers have) in order to tell the central bike computer how to talk to the new shock. So trying to repair the electronics yourself is probably entering some uncharted territory.
There are a couple of places in the U.S. who are doing a business by replacing the shock portion with higher quality units (much cheaper than a new ESA shock), and grafting the existing electronic part onto the new shock, but obviously the electronics have to be in working order for that to be a viable option.
I think your best hope at this point may be getting it fixed under warranty, if applicable, or at least having a dealer run the further tests on the ESA unit that the GT1 can evidently do.
-- ======================== Stephan Thiel www.hexcode.co.za