Fixed: Crazy high shipping cost at gruvin9x.com/shop for some folks.
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Bryan
Aug 5, 2012, 3:47:24 AM8/5/12
to gruvin9x...@googlegroups.com
Hello gruvin9x enthusiasts.
I was just notified by a gentleman in Sweden that that the gruvin9x.com online store was showing US$67 shipping charge for a single G9X-gPRog-RTC/SD combo product. That's clearly crazy! (The price -- not the gentleman and his report. :P)
I still don't understand exactly how PrestaShop was miscalculating -- something to do with combined weights. Anyway, my most recent test for destination Sweden now shows $47 total shipping. (That's tracked courier, including handling, packaging etc.) Still not super cheap ... but what it should be now and much better than $67!
Apologies for any inconvenience caused.
I have checked existing back-orders, which seem fine. However, I am wondering if some people may have chosen non-tracked, only after seeing the crazy price for the tracked option. If that's you and you would prefer to upgrade to tracked shipping, please just let me know. (Ideally, please use the contact form at the store -- so I don't miss your message. Thanks.)
(Cam: This must be what Mirko [with the invalid reply address] was trying to tell me. He never said anything about shipping costs though -- just, "too much for some epoxy and some components". Language barrier strikes again. :-/ )
--
Bryan.
I was just notified by a gentleman in Sweden that that the gruvin9x.com online store was showing US$67 shipping charge for a single G9X-gPRog-RTC/SD combo product. That's clearly crazy! (The price -- not the gentleman and his report. :P)
I still don't understand exactly how PrestaShop was miscalculating -- something to do with combined weights. Anyway, my most recent test for destination Sweden now shows $47 total shipping. (That's tracked courier, including handling, packaging etc.) Still not super cheap ... but what it should be now and much better than $67!
Apologies for any inconvenience caused.
I have checked existing back-orders, which seem fine. However, I am wondering if some people may have chosen non-tracked, only after seeing the crazy price for the tracked option. If that's you and you would prefer to upgrade to tracked shipping, please just let me know. (Ideally, please use the contact form at the store -- so I don't miss your message. Thanks.)
(Cam: This must be what Mirko [with the invalid reply address] was trying to tell me. He never said anything about shipping costs though -- just, "too much for some epoxy and some components". Language barrier strikes again. :-/ )
--
Bryan.
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