About a year or two ago, I had a friend give me his CS6 Master Collection code as a present, and it worked with no issues. However, as it wasn't an official purchase from Adobe itself, the serial number wasn't saved to my adobe ID. Months after I had gotten the serial code, my laptop was stolen and the working programs along with it. I have also backed up my storage once I had used the code to activate the programs, so I was wondering if there was something in the Adobe folder that I can check that contained my serial code.
Maybe if the folders you restore to the other laptop don't already exist on the laptop it might work, but not if the serial is in encrypted registry keys. You can always try, I guess. The program is called Belarc Advisor:
If you do happen to find the serial number, the next potential problem is a serial number can be used twice at most. The stolen laptop has one, and if there is another computer, somewhere else, like your friend's then you'll be at the limit and you'll need to contact Adobe to reset the activation counter. If you don't have the information about the AdobeID it's registered to then you might be out of luck and if Adobe is suspicious they might blacklist the serial number. It all depends on what your friend actually gave you. If it was their second activation then they'll probably need to call Adobe not you.
THank you so much this works awesome I am struggling in college and have so many classes and do not have my trial it ran out and my final is due tomorrow! IT IS A HUGE FINAL FOR Actionscripting CLASS AND YOU SAVED MY ASS and then I am gonna buy the MAster collection!
Thanks again and I wish adobe was as nice as you.
Benny Boy Hart Man
I just finished re-imaging a new Precision T3500 and noted later that it came with an Adobe Acrobat X Standard CD which I would now like to install. The install routine prompts for a serial number. I find no serial number on the disc, its envelope, or elsewhere.
Can you check the original package/box where the computer was placed? Did you purchased the application seperately or is it bundled with the computer. Please accept my friend request so I can futher investigate the issue. Glad to help.
Hey! I have more less the same problem. Mine was that i have mi HDD changed and all the software went away. then i downloaded it from my dell downloads and now i try to install it. Anyway, now i'm not able to install it because it asks me for a serial number, which i don't know where it is.
Mine came with this pre installed and I didn't get a cd or serial number. I have registered it with my adobe ID and thus got the serial number that way. I can't access my dell downloads as it says service tag not supported even though the xps is only 3 months old. The service techs say they have no record of me getting the software. Its madness what can i do, it came with my system i remember ticking the box for it when purchasing. Where can i get the installation software.
One minute the service tech tells me it might be on my dell downloads if they can get it working. A minute later he says it is never on my dell downloads. Now there are people in the same situation ripping their hair out both here and on the adobe forum as they do not offer a download of the standard version. many say they were given a slip of paper with the serial on, I checked and got nothing like that.
Its all very well dell switching to a download solution as opposed to dicss but it is problematic as many systems aren't recognised. How can i get the cd or a link to download my documentation doesn't seem to mention i chose the adobe acrobat preinstalled option?
Tengo una Bostro 350 y la adquiri con adobe acrobat X standard y cambie el disco duro por que el original se ha daado, ahora deseo conseguir el mismo software pero no consigo donde descargarlo, que puedo hacer. tengo una licencia por parte de DELL. Gracias
If the disc is faulty then download the software as I mentioned earlier. If you have been sent a disc you would also have been sent the inlet card with your licence on it, that comes with it. If you have lost that and re formatted well I guess if you want the software you'll have to re purchase it, If you were wise enough you might have registered the software at adobe before re formatting. If that's the case then login to your adobe account and the product key will be listed there in your products.
The number must be written on a card deliverd with the PC. This was not the case with my PC (I did search for the key). ik have a ghost image from the system put it back on the system and used a tool that was able to recover my serial number . I used SIW - System Information for Windows ( -siw.php).
In common with others here, following recent installation of a SSD in my 2011 XPS 8300 I had to reinstall software inc. Adobe Acrobat X which was originally pre-loaded. I found My Dell Downloads without much problem but without a serial no. I can't complete the installation of Acrobat. I have the invoice showing its presence (bundled with MS Office) but no serial no.
I just bought the new Dell Latitude 6430u. It was supposed to come bundled with Adobe Acrobat X Standard Edition. The Adobe Acrobat X was not preinstalled and the media I received does not have a serial number. Where do I go to get the serial number?
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