serious accessibility issues in growl 2.0.

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Elena Brescacin

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Sep 21, 2012, 12:54:34 PM9/21/12
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hi,
i am a totally blind user
i have the latest OSX version, mountain lion
i just wanted to warn you that you did not consider VoiceOver screen reader technology at all while redesigning Growl interface
well:
especially these options are inaccessible:
the switches on-off regarding "start growl at login", "osx notifications", "enable/disable" single application
"on" and "off" are correctly read by VoiceOver but there is no audible way to understand if they are selected or not
then...
when you select the action corresponding to the style, VoiceOver detects the menu correctly. such as speech, and so on
but when you selected speech, voiceover's focus always stays into the very first menu element and to understand what you have selected, you must open the menu again
voiceover can be activated by pressing command+f5 combination
then, to explore a window, just press control+option+left/right arrow, respectively to go left and right, to previous or next window element
option+control+space bar, to select the current element
to select elements from toolbar, the one with general, display, applications and so on... just press control option shift down arrow when voiceover is saying "toolbar"
then, to understand what a blind person can really feel, try using Growl WITHOUT the use of the mouse, but turning the screen off while voiceover is activated. command+f5 to turn VO on, then control option shift F11 to open a black curtain on the screen
same combination to turn it off...
well
as Growl is a paid app, it MUST be accessible to everyone; remember that blind people's money are not different from sighted customers' money!
thanks for now

Christopher Forsythe

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Sep 21, 2012, 1:07:30 PM9/21/12
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Hi Elena,

We are interested in fixing up voiceover support. Growl 2 was released without consideration for voiceover because of a few problems that needed to be addressed, and simply put we just haven't done it yet.

If you could provide a list of any other issues with Growl or any of our other applications with voiceover, we'd appreciate it.

Chris


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Chris Forsythe

Elena Brescacin

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Sep 22, 2012, 5:43:41 AM9/22/12
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hi,  i hope issues will be fixed soon! (notice that problems have started in last 2 versions, the very first app store version was completely accessible!) So please recover accessibility features as soon as possible!!!  another issue: don't know if you can manage this. But when using airplay for listening to music, and setting the airplay as default soundcard, speech notifications are transferred to airplay instead of staying on the integrated soundcard of my macbook pro. Well, voiceover has this feature: you can set it up as it always uses the integrated soundcard and not external ones. Please consider inserting an audio option, which tells growl to address growl notification sounds and speech to wherever you want, such as the integrated soundcard instead of the default one which is set up into apple's system preferences. PS: another serious issue I noticed, when voiceover is on, and growl is running with skype, after a while, it simply gets stuck. Voiceover i mean, it stops talking. Such as growl is keeping all the RAM busy.
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