Unable to Install Growl

[JaykeAS]

I purchased and downloaded Prowl for my iPhone, and so I have been
trying to download Growl. For some reason, Growl will download, but
when I try to Install, it says to run the update script and to contact
customer service. Any idea what's going on?? Also, when I search
through my computer, I notice that the Growl Preference Pane has
Installed in my System Preferences. Someone help please.

[Christopher Forsythe]

If you go into System Preferences, do you see Growl listed? If so, go into it, and click the About tab. What version is listed there?

Chris

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[JaykeAS]

When I go to my System Preferences, it shows Growl at the bottom under
"Other" and it says the version is 1.2.1

[Christopher Forsythe]

It sounds to me like Growl is already installed. I've never heard of what you initially reported.

Go to the displays tab, and there is a preview button on the displays in the lower right hand portion of the Growl preferences. If you can test.. oh.. smoke would be a good one, that'll be fine. If you get a test display, I'd say that your Growl installation is actually there and to try getting Prowl going.

Chris

[Peter Hosey]

On Feb 14, 2011, at 09:13:28, JaykeAS wrote:
> … when I try to Install, it says to run the update script and to contact customer service.

Please send us a screenshot as an email attachment to the group.

Instructions for taking a screenshot are here:

<http://docs.info.apple.com/article.html?path=Mac/10.6/en/cdb_scrshtfky.html>

These instructions are the same on Mac OS X 10.5.