Phone Number issue

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Millicent

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Oct 3, 2016, 5:37:28 AM10/3/16
to groupme-a...@googlegroups.com
I have a new phone number but I'm unable to change my phone number within the app. I was recently invited to a new GroupMe group for school with my new phone number, but I can't see any emojis or attachments because you have to view them through the app. I also don't see the group listed in my Chat list. I currently only receive notifications via text message but again, I can't interact with the group via the app because they're not listed because the app is pointing to my old phone number. I deleted the app from my iPhone and reinstalled it, thinking it would fix the issue, but it didn't. Please advise on how I can update my phone number and see the full list of groups to which I'm connected in the app.

Thanks!

Martin (GroupMe dev)

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Oct 3, 2016, 6:37:25 AM10/3/16
to GroupMe API Support, millia...@gmail.com
Please check https://help.groupme.com/hc/en-us and if it doesn't help, contact our support guys.

Regards, Martin

Dne pondělí 3. října 2016 11:37:28 UTC+2 Millicent napsal(a):

essenc...@gmail.com

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Jan 31, 2017, 5:09:15 PM1/31/17
to GroupMe API Support, millia...@gmail.com
I have tried the steps above and it says my number can't be changed. I haven't had that old number in over a year. can you help?
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