Asus Laptop Mouse Touchpad Not Working
Walda Caesar
thanks for all the advises but they didn't work maybe because mine is a toshiba but can fixed it out by clicking on the start button then just search mouse, then from the result just click the mouse setting after that then click on the device settings then finally you can see a small box under the work device the tab on the enable button then you can click again on the apply & ok button that is where I can enable my touchpad
It seems like you touch-pad has been disabled from your keyboard. You can check your keys from F1 to F12 and see where is the touch-pad icon on which key. So all you need to do is to hold that key by pressing Fn key. In this way your touch-pad will be enabled.
I had this issue of my touchpad not working (no cursor or ability to click anything). The keyboard shortcut didn't work and I tried updating the driver but it didn't work either. What did work: I opened "Device Manager". I went to view and hit "Show hidden devices". The grayed out devices are the ones not functioning. Under human interface devices a few weren't working. The driver for "Input configuration device" was the root problem. I held it and hit the option to uninstall it and restarted my computer. The computer automatically re-installed the driver and everything works!
When touchpad not working on the Asus laptop, you should check the windows settings. most probably, windows settings are incorrect. that's why touchpad is not responding on the windows laptop. so you need to make the following changes into the asus laptop.
There's no touchpad settings anywhere on my laptop, not in device manager or anywhere else and Asus Smart Gesture installation always fails. There's a 'disable touchpad' option (fn + f9), but it doesn't respond at all, so I assume that there's no touchpad so disable.
I have been experiencing the same issue. I have TWO laptops Asus Notebook UX306U. Both started to have the issue mid-July 2018, I believe after a windows 10 update. I have tried everything from updating all drivers, BIOS, etc. to factory reset, and still the problem persists.
I have talked to Asus tech support, and after trying every suggestions, the only conclusion was to send them my computer so they can have a look because they believe it to be a hardware issue, wich would cost an estimated 600$ for a 1300$ computer. It's insane! You would expect the computer to work perfectly 2 years after purchase.
Thanks @jayeff, finally I fixed the problem by finding a more up to date driver for the touchpad than the one given by asus.com or tech support. It's ridiculous that the driver they offer is obsolete. They gave me v06 when v25 is out...
Hey man great answer. Leave the fix inhouse. I hate all these dickheads who want you to download something from a 3rd party or even a 3rd world. I did the F2 thing, did your recommendation . And my little arrow friend returned.
But after my login screen it disappeared again. But I didn't sweat it. Hit the FN and F10 hotkey and came right back. My rig is the ASUS TUF FX705GM Gamer with i7-8750H NVIDIA GeFORCE 1060. I live on it with DCS World. Anyway thanx for the help man. Gotta go flying
After completing those steps, if your touchpad works temporarily but stops after sleep mode, try this: a. Open Device Manager b. Under "Human Interface Devices", right-click "ASUS Precision Touchpad" c. Click "Update driver" > "Browse my computer for drivers" > "Let me pick from a list of available drivers on my computer" d. Select the oldest version: "HID compliant touchpad" e. Click Next and complete installation
My initial feeling is that the new power supply is causing electrical interference. The touchpad is likely connected internally via USB, which can (won't always of course) be susceptible to interference.
I have the same problem (erratic or no control on the touchpad) and found it disappeared as soon as I unplugged the replacement (and probably not from the laptop manufacturer) power supply from my HP laptop. I then found this post on another forum that seems pretty accurate:
If the computer is powered by an external power supply (PSU), the detailed construction of the PSU will influence the virtual ground effect; a touchpad may work properly with one PSU but be jerky or malfunction with another (this does not imply any electrical risk whatsoever, a delicate capacitative ground, not a contact ground, is at issue). This has been known to cause touchpad problems when a manufacturer's PSU, which will have been designed to work with the touchpad, is replaced by a different type. This effect can be checked by touching a metallic part of the computer with the other hand and seeing if operation is restored. In some cases touching the (insulated) power supply with some part of the body, or using the computer on the lap instead of on a desk, while working can restore correct operation.
I can confirm that my issue disappears when I do the following: - unplug the power supply from the laptop. - touch a metallic part of the laptop (i.e. USB port) - place the laptop on my lap (probably earthing it as above). - touch the power supply with my hand.
Turns out it was the power outlet I was plugging my laptop into. What's even more odd is when the power strip I have the power adapter plugged into is switched off, the mouse still does not work. So I started plugging in the switched off power strip with my power adapter and laptop plugged into it to other outlets and with all of them my mouse works except this one outlet. So I then discovered that although everything else I've plugged into this outlet seems to work, when the fish tank light which is plugged into this same outlet is on, the mouse on this laptop doesn't work whether the power strip is switched on or off. Just last week though, this very plug/power configuration was working perfectly. Maybe this 1 year old netbook is starting to show it's age? At any rate, I hope this helps someone!
I had the same problem with a Dell computer. The pointer was slightly jumping while touching the touchpad without moving the finger, and sometime even without touching it, while writing. It took me while to figure out that they were (at least) 2 issues (I wasted my time reinstalling/updating drivers etc.)
This solution to touch the cable did not work for me, I guess this one might work (did not tried yet) but since I'm not interested to disassemble my laptop Roreru's answer looks the more promising, but I don't know how he did. I'll post a picture when I'll time to do it.Roreru:
I used a piece of thicker aluminum foil from a sealer of a ground coffee container. Then I managed to open one of the plastic covers at the bottom of the laptop, and secure the aluminum sheet with one screw inside the cover. Then I bend the aluminum sheet to have an exposed surface outside. Finally, I secured the edges with electric tape. This creates a permanent grounding surface that can be touched by hand or my lap.
What I've tried:I can run sudo modprobe -r psmouse to "turn off" the touchpad, and then sudo modprobe psmouse to turn it back on. This works fine. However when I suspend, I can't "revive" the touch pad, even if I enter these commands.
Since hibernate seems to not cause a problem and I have an appropriate amount of swap memory, I just hibernate as the default action for things like closing the lid. Here are the steps I followed to enable hibernate. I also modified other default power settings to go to hibernate using the dconf Editor under org>gnome>settings-daemon>plugins>power
Check if the solution works
Try running the following command after waking up from suspend when your trackpad is not working- /sbin/rmmod i2c_hid && /sbin/modprobe i2c_hid.
If this makes your trackpad work, follow the below steps to create an automatic solution that runs this everytime you wake up from suspend.
This bug is reported in launchpad: Elantech touchpad stops working after suspend. After suspend the OP tries # modprobe -r psmouse and # modprobe psmouse and it doesn't work. But what if psmouse was removed before suspend and inserted after suspend?
It is known after a suspend the psmouse module can't be removed. We also know it can be removed and inserted before a suspend. So this technique removes it before suspend. After resume insert it and hopefully the kernel won't reject it.
The sleep 2 command is from my own problems where systemd and kernel (via gnome or APM) were both sleeping and waking up. I needed to redirect pulseaudio sound back to the TV due to a bug introduced in Ubuntu 16.04/pulseaudio 8.0. The 2 second delay was necessary for kernel and systemd to finish waking up. Still haven't figured out the dual suspend and dual resume yet....
To do that I use a simple command line to suspend the laptop instead of just closing the lid "manually". Of course this is not fancy at all, but works and it is a straigh forward solution. No time to hack involved.
Last, an easy, fast way to quickly do the "killing/suspend" and the "re-enable" of the mouse module is to associate those steps with keyboard shortcuts: How can I change what keys on my keyboard do? (How can I create custom keyboard commands/shortcuts?).
I found that hibernate (sudo pm-hibernate) did not experience the same problems with touchpad restarting, therefore I just set all relevant power options to hibernate instead of suspend. This requires a little bit of effort since hibernate is disabled by default. Here's what needs to happen
Set additional power options to evoke hibernate instead of suspend. I did this using the dconf Editor (sudo apt-get install dconf-editor). To change relevant settings, open dconf Editor and navigate to: org > gnome > settings-daemon > plugins > power
I have a Lenovo IdeaPad S340 with an Elan touchpad and I am running Ubuntu 18.04. After resuming from suspend the touchpad is barely working as it is very jittery and it is almost impossible to get the cursor to go where you want. The touchpad uses the i2c_hid driver. I created a script to restart the driver on wake from suspen d as suggested by nihal111 and it works.
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