IT Senior Support Specialist-Hybrid, Atlanta GA
subhani m
Hybrid, Atlanta GA
Long term
Client: GDOT - IT App
Under broad supervision, provides system and user support for 3rd party enterprise systems.
Note: Candidates for this position must be local to the Atlanta area
Skill
Required / Desired
Amount
Candidate Exp
Technical front end and back end 3rd party software support
Required
7
Agile Assets/Trimble Asset Management System Support
Highly desired
5
JavaScript and Groovy Script
Required
5
Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL
Highly desired
5
Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
•High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Note: Candidates for this position must be local to the Atlanta area
Note: This position requires one day onsite per week.
Additional Qualifications
Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills – experience and knowledge which include the following:
Java or Other programming language
JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle databases
Subhani (Delivery Lead)
Alphosoft Inc
Phone: (248) 834 7798 | WhatsApp
9603890800
Email: sub...@alphosoft.com
11501 Dublin Blvd, STE 200, Dublin, CA 94568
Consulting | Industry Solutions | Digital | Cloud | Application, Infrastructure & ERP services
We Appreciate Your Referrals!
Services
Alphosoft Inc helps enterprises and product companies modernize with AWS cloud, data & analytics, and GenAI solutions. We deliver migration, AI/ML, and automation services, plus computer vision products like GateView AI and DockView AI that transform logistics and supply chain operations. With global delivery from USA, India & Mexico, we scale teams fast and accelerate ROI for our clients.
Services provided
Cloud Management • Cloud Application Development • Custom Software Development • SaaS Development • Information Security • Information Management • Database Development • Application Development • IT Consulting • Mobile Application Development
providing a combination of Strategy Consulting, Creative Design and Technology Services to a wide range of customers.
We work with Fortune 100 companies. And, we have a repertoire of niche products and experiences
we have designed and built for businesses to fully empower their digital transformation.
