System Analyst 4/Testing
Location : Richmond, VA (hybrid )
Client :Department of Medical Assistance Services (DMAS)No Automation testing is required, it is mostly Analysis and Manual Testing.
DMAS - Systems Analyst 4/TestingWe are seeking a highly skilled Systems Analyst with strong technical and analytical expertise in healthcare claims processing and comprehensive knowledge of data across all functional areas of the Medicaid Management Information System (MMIS) or a similar large-scale claims processing system.
Key Responsibilities
- Conduct impact analysis for system changes, enhancements, and new module implementations within MMIS/MES.
- Lead advanced analysis across FAS Member, Claims, and Finance modules; assess business objectives, evaluate system impacts, and define high-level solution approaches.
- Evaluate FAS workflows, identify system gaps, and recommend strategic enhancements to improve automation, accuracy, and compliance.
- Oversee system development activities, including design reviews, integration testing, defect resolution, and production validation.
- Serve as a senior technical liaison with vendors, fiscal agents, and cross-functional teams to ensure stable, compliant FAS operations.
- Support FAS upgrades, interface enhancements, configuration changes, and system security improvements.
- Coordinate cross-module alignment to ensure changes in Member, Claims, or Finance workflows do not create downstream system conflicts.
- Support audit and compliance activities by providing expert insights into FAS processes, data structures, and financial reconciliation workflows.
- Drive root cause analysis for complex production issues affecting FAS Member, Claims, and Finance modules, and coordinate long-term corrective actions.
- Develop and execute comprehensive Test Strategies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End (E2E) testing for MMIS and MES modules.
- Perform Agile testing activities, including participating in sprint planning and backlog refinement, designing test cases with development teams, validating user stories, and executing continuous integration testing within each sprint.
- Test Commercial Off-the-Shelf (COTS) applications and support data conversion and integration across MES modules and COTS products.
- Create and support development of Business Test Scenarios, Test Cases, and Test Data; assist with test execution activities.
- Support ongoing system releases, enhancements, and production defect resolution.
- Lead and manage defect triage calls with multiple vendors, ensuring accurate
defect tracking and timely closure.
- Communicate UAT progress, results, and metrics to stakeholders; maintain comprehensive historical testing documentation.
- Monitor schedules, track execution progress, and communicate risks and issues
promptly.
- Collaborate effectively with technical teams, business users, and cross-functional
groups with minimal supervision.
Required Skills and Experience
- Healthcare Claims Expertise: In-depth knowledge of MMIS or similar large-scale
claims processing systems.
- Testing Leadership: Ability to coordinate and direct all testing phases in a
multi-vendor environment.
- Proven Agile Testing experience, including planning and executing functional,
integration, and regression testing within iterative sprint cycles.
Technical Skills:
- Proficiency in Teradata, including writing complex queries.
- Experience with Mainframe and DB2 testing preferred.
- Strong experience in data conversion, mapping rules, validation, ETL design, and
programming logic.
- Experience with IBM Cognos or similar reporting tools is preferred.
- Test Management Tools: Extensive experience with Azure DevOps or comparable
tools for planning, tracking, and executing test activities.
- Defect Management: Strong experience managing UAT and defect triage calls
across multiple systems and vendors.
- Problem-Solving: Strong debugging skills and ability to act as a liaison between developers and business users.
- Excellent organizational and communication skills; ability to meet deadlines with
professionalism and customer focus.
Skills Matrix:
Skill
Required / Desired
Min yrs Exp Required
Actual Yrs Exp
Year Last Used
Experience with Large-Scale Claims Processing Software (MMIS or similar)
Required
5
Proven Agile Testing Experience
Required
10
Experience with (Manual) Test Scenario Development
Required
10
Manual Test Case Creation and Test Data Preparation
Required
10
Test Case Execution and Defect Tracking
Required
10
Metrics Reporting and Test Summary Documentation
Required
10
Experience with Coordination of SIT, UAT, and End-to-End Testing Activities
Required
12
Experience with Azure DevOps or Similar Test Management Tools
Required
5
Strong Debugging and Problem-Solving Skills
Required
11
Experience in Managing Defect Triage Calls Across Multiple Vendors
Required
10
Experience with Mainframe Testing
Desired
7
Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus
Required
10
Subhani (Delivery
Lead)
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