Fwd: FW: Response from mrcoffee.com

Caroline Eader

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Sep 11, 2014, 12:07:46 PM9/11/14

to GreenYes

Well, this needs to be changed....

"Unfortunately, we do not recommend recycling our coffee brewers."

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Caroline

Date: Thu, 11 Sep 2014 16:04:20 +0000
From: customer...@jardencs.com
To: caroli...@msn.com
Subject: Response from mrcoffee.com

Dear Caroline,

Thank you for contacting Mr. Coffee, a brand of Jarden Consumer Solutions.

Unfortunately, we do not recommend recycling our coffee brewers.

We want to assure you that we do appreciate your input, suggestions, and criticisms. Your opinions are helpful to us and we apologize for any inconvenience or frustration.

Please feel free to contact us with any further questions or concerns you have.

Sincerely,
Brittany
Jarden Consumer Solutions
www.mrcoffee.com

We are interested in your feedback regarding your email experience. Please click the link below to complete our online customer satisfaction survey. You will need to enter in or copy/paste the following reference number: 06799770

http://research.affina.com/snaponline/surveylogin.asp?k=137771271474

ref:_00Dd05Td6._500d0K7tyO:ref

Mary Lou Van Deventer

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Sep 12, 2014, 1:16:47 PM9/12/14

to Caroline Eader, GreenYes

Geez, what bad luck. What misfortune that somebody designed their product irresponsibly. They hope we’re satisfied with that lame answer. They want us to know they’re sincere in wishing us a pleasant day in all other respects. Don’t mind the heat, rising tide, extinction of species, and any other unfortunate unpleasantness. Is there anything else they can do to help us feel better?

It’s even worse luck that somebody in their realm designed their Keurig system. It can brewi one cup at a time with a reusable filter. But the landfillable K cups are what they push.

I used the reference number at the bottom of their response to Caroline to take their consumer research survey. I didn’t finish it; I’d have had to make up answers. They wanted to know how long it took them to get back to Caroline after she first emailed them, and whether that resolved her difficulty.

So I’ll email them too at https://www.mrcoffee.com/contactus?cid=contact-us. If a lot of people ask them why their products are “unfortunately” unrecyclable, maybe they’ll notice that their design is actually not a matter of fortune; it's intentional. And clueless.

Aunty Entropy

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Nancy Poh

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Sep 19, 2014, 12:10:35 AM9/19/14

to Mary Lou Van Deventer, Caroline Eader, GreenYes

While there may not be any technology yet to recycle Keurig cups, there are ways to delay throwing them in the bins.

25 Creative Ways to Re-Use Your Keurig’s K-Cups

http://happyhooligans.ca/25-ways-reuse-keurig-k-cups/

http://www.pinterest.com/search/pins/?q=keurig%20crafts&rs=ac&len=10

Tips from someone trying to solve this problem

http://blackthumbgardener.com/how-torecycle-k-cups-my-addiction-is-killing-the-earth/

Possibility of using foil from cup in craft work:

http://www.pinterest.com/search/pins/?q=coffee%20capsules%20diy&rs=ac&len=14

Schools should teach children to make use of material like this in their craft projects instead of buying new materials.